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Cannot go to microsoft update or download

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 03-04-2009
bhdj
 

Posts: n/a
Cannot go to microsoft update or download
I am running xp pro, with Internet Explorer 6. When I try to go to Microsoft
updates to up date Windows, Explorer, Media Player etc. It always takes me to
the Google search page, even tho the correct address appears in the address
bar.

If I go in the back door and get to an update page, and try to download, it
always says that the page can't be found. I am at wits end. Please help.
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  #2 (permalink)  
Old 03-04-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Cannot go to microsoft update or download
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting the requested logs
in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

bhdj wrote:
> I am running xp pro, with Internet Explorer 6. When I try to go to
> Microsoft
> updates to up date Windows, Explorer, Media Player etc. It always takes me
> to the Google search page, even tho the correct address appears in the
> address bar.
>
> If I go in the back door and get to an update page, and try to download,
> it
> always says that the page can't be found. I am at wits end. Please help.


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