Have a look at:
http://support.microsoft.com/kb/813444
How to troubleshoot situations where you cannot complete MSN sign-up or
connect to SSL secured (128-Bit) Web sites by using Internet Explorer in
Windows XP
--
TaurArian [MVP] 2005-2009 - Update Services
Sue J Thomas wrote:
:: The ISP said they didn't know which update. sorry! Altho they said
:: many people were having probkems w/ many secure sites.
::
:: Please see my other posts where Isay the page will not load and no
:: error message comes up.
::
::
AFAIK this is the only problem page. I have CA firewall, malware &
:: a-v suite. Yes, can reach WU and have.
::
:: I am not 100% sure that I shut the CA suite down when IE7 was
:: installed. Sue
::
:: "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
:: news:%23fiXqB$iJHA.1288@TK2MSFTNGP02.phx.gbl...
::: [Crossposted to IE General]
:::
::: Which update did your ISP mention, Sue? Which update(s) did you
::: install just before the problem started?
:::
:::::::: ...I called PC Safety and got someone who
:::::::: argued and argued that this wasn't msft fault. I don't know
:::::::: if I can call there again.
:::
::: You can call the toll-free number as often as you want (cite your
::: Case or Incident Number when you do) but if you can't specify the
::: update that's supposedly causing the problem, you're not going to
::: get very far.
:::
::: Moving on...
:::
::: What happens when you attempt to log-in to a secure site? Post the
::: complete (verbatim) error message you encounter.
:::
::: Do you encounter this problem at every secure site or just some?
::: Can you access
https://windowsupdate.microsoft.com?
:::
::: What anti-virus application or security suite is installed and is
::: your subscription current? What anti-spyware applications (other
::: than Defender)? What third-party firewall (if any)? Were any of
::: these applications running in the background when you installed IE7?
:::
::: Has a Norton or McAfee application ever been installed on this
::: machine (e.g., a free-trial version that came preinstalled when you
::: bought it)? --
::: ~Robear Dyer (PA Bear)
::: MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
::: AumHa VSOP & Admin
http://aumha.net
::: DTS-L
http://dts-l.net/
:::
::: Sue J Thomas wrote:
:::: Because originally I was told by my ISP (optimum.net) that this
:::: behavior resulted from an update from WU and that there was a fix
:::: for it from MSFT
:::: They told me others had the same problem.
::::
::::: How does your problem pertain to Windows Update, Sue?
:::::
::::: Those with IE7-specific questions or comments are asked to post
::::: to and seek support in this newsgroup:
::::: microsoft.public.internetexplorer.general
:::::
::::: On the web:
:::::
http://www.microsoft.com/communities...orer. general
:::::
::::: In your newsreader:
:::::
news://msnews.microsoft.com/microsof...plorer.general
::::: --
::::: ~Robear Dyer (PA Bear)
:::::
::::: Sue J Thomas wrote:
:::::: Site:
::::::
https://webmail.optimum.net/en/mail....aurel=on&cal=0
::::::
:::::: IE7; xp sp2.
::::::
::::::: I suggest you give us some links and let us know what browser
::::::: do you use.
:::::::
:::::::: According to my ISp a recent update has caused problems
:::::::: logging in to secure sites (thiers, for one). I called PC
:::::::: Safety and got someone who
:::::::: argued and argued that this wasn't msft fault. I don't know
:::::::: if I can call there again. I finally got nowhere and hung up!
::::::::
:::::::: Anyone know about this? My ISP says there is a fix for it.