[Crossposted to Windows Update newsgroup]
Sounds like you may have a hijackware problem on these machines *and* your
network, especially if KB942615 (December *2007*) is the most-recently
installed Cumulative Security Update for Internet Explorer!
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> I have a number of remote laptop users that are experiencing the same
> problems with IE7 in the past week.
> Specs: Windows XP SP3, Lenovo Thinkpad T60 laptops.
> access a secure website that requires a login they see a prompt that tells
> them java needs to be enabled. They check on this and it is enabled. Then
> they notice that Windows Media Player has stopped working and they are not
> able to print from the internet or from e-mail messages that have html
> content. They tried to run system restore and cannot load the system
> page. I've had them uninstall the KB942615 security patch, reinstall
> media player and the printer drivers. They could not get to the sites to
> download so I had them install FireFox305. They were able to launch the
> sites in FF305 so they downloaded as instructed but it did not fix the
> problems in IE7. One of the users mentioned that Malwarebytes found and
> deleted three instances of the Vundo.Trojan before he noticed all of this
> happening. I'm not sure if this is the root cause or a side problem. The
> other users did not mention Malwarebytes finding any problems on their
> systems. I have the same laptop and install and I'm not able to recreate
> the problem.
> Thank you for your help. I'm afraid a rebuild is my only option. Hopefully
> you can set me on a better path.