Problems can result when add-ons you have installed, such as browser
toolbars, are damaged or conflict with Internet Explorer.
Run Internet Explorer 7 in 'No Add-Ons' mode:
If you have Vista: Start > type Internet Explorer in the Start Search
box > click Internet Explorer (No Add-Ons)
If you have XP: Start > All Programs > Accessories > System Tools >
Internet Explorer (No Add-Ons)
Alternatively, you can create a shortcut on your desktop with the
following target path:
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
If the problem does not occur in 'No Add-Ons' mode, then it's being
caused by one of the add-ons that you have installed. We can show you
how to identify which add-on is causing the problem.
Problems with Internet Explorer can also be caused by by malicious
software ('malware') that has been installed on your computer. Make sure
that your anti-malware software is running, then download the latest
signatures and run a full scan.
Comprehensive anti-malware software scans for all types of malicious
software in the background, on demand and on schedule. If you don't have
comprehensive anti-malware software, you're a sitting duck.
For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner
Panda ActiveScan (http://www.pandasoftware.com/activescan
Download HijackThis from www.trendsecure.com
. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and http://aumha.net
not here. Within a day you'll have step-by-step advice from an expert on
cleaning up any malware infestations.
Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional. You might need to erase your hard
drive and start over.
Errare humanum est
> What I meant to say was that I ran Adaware program and it found 18 infections
> which were removed. I'm still experiencing the problem everytime I try to
> close the browser itself or if I make a post, like for this newsgroup and a
> second window has to be opened. I do not recall making any changes before
> last Sunday, after last Sunday I did install some programs that I would need
> to use.
> Any ideas as to what is going on?
> "Leonard Grey" wrote:
>> "I've also ran a spyware scan which was not too bad..."
>> My friend, a computer is either infected or not infected. You need to be
>> 100% free of all forms of malware.
>> Leonard Grey
>> Errare humanum est
>> sweethaven wrote:
>>> Last Sunday I was downloading homework from the school's website and IE kept
>>> closing on me with a message to send error report. I've sent the report to
>>> Microsoft and as much as I can tell all my Window's Updates have been
>>> downloaded and installed. I've cleaned out the browser history, temporary
>>> files and whatever files that could be deleted through the Internet Options
>>> option. I've also ran a spyware scan which was not too bad. My IE still
>>> keeps closing whenever I've tried to post a message to the school that uses
>>> spell check and it "crashes" when I try to close it using the "X" at the top
>>> of the page.
>>> I use Windows XP that is up-to-date, I use Avast! Antivirus software, and
>>> use the Windows Firewall.
>>> I hope that is all the information that is needed to help me solve this
>>> problem. I'm just lost as to what could be causing the problem with IE. Can
>>> there be something that I'm forgetting or is it a common problem with IE?