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IE6 Sp2 printing problem

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 01-14-2009
JacquesT
 

Posts: n/a
IE6 Sp2 printing problem
Hello,

We use IE6 Sp2 on XP Sp2 MUI and I can't print. I get this error message
(even on a print preview):

Line: 608
Char: 1
Error: Library not registered
URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg

I have tried reinstalling IE, repair IE, scan for Spyware, reinstall Xp Sp2
but I still have the same problem. Also tried a new user profile.

We have MUI and when I try another language I get the same error only
different file path.

Any ideas?

Regards,


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  #2 (permalink)  
Old 01-14-2009
Don Varnau
 

Posts: n/a
Re: IE6 Sp2 printing problem
Hi,
1. Can other programs print?
2. Have you reinstalled printer software?
3. Have you checked for updated printer software (drivers) at the
manufacturers website?
4. Can IE print with add-ons disabled? Go to IE> Tools> Manage add-ons.
Disable all non-microsoft add-ons.
5. Can IE print if the computer is started in Safe Mode with Networking?
315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

Don
[MS MVP- IE]

"JacquesT" <zx_jacques@hotmail.com> wrote in message
news:ekAu6UodJHA.4900@TK2MSFTNGP06.phx.gbl...
> Hello,
>
> We use IE6 Sp2 on XP Sp2 MUI and I can't print. I get this error message
> (even on a print preview):
>
> Line: 608
> Char: 1
> Error: Library not registered
> URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg
>
> I have tried reinstalling IE, repair IE, scan for Spyware, reinstall Xp

Sp2
> but I still have the same problem. Also tried a new user profile.
>
> We have MUI and when I try another language I get the same error only
> different file path.
>
> Any ideas?
>
> Regards,


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  #3 (permalink)  
Old 01-14-2009
JacquesT
 

Posts: n/a
Re: IE6 Sp2 printing problem - SOLVED -
Hi,

I did a regsvr32 iepeers.dll and it did the trick !

Thanks,

"Don Varnau" <don_04[at]varnau[dot]org> a écrit dans le message de news:
%23nSmzhodJHA.5344@TK2MSFTNGP05.phx.gbl...
> Hi,
> 1. Can other programs print?
> 2. Have you reinstalled printer software?
> 3. Have you checked for updated printer software (drivers) at the
> manufacturers website?
> 4. Can IE print with add-ons disabled? Go to IE> Tools> Manage add-ons.
> Disable all non-microsoft add-ons.
> 5. Can IE print if the computer is started in Safe Mode with Networking?
> 315222 - A description of the Safe Mode Boot options in Windows XP:
> http://support.microsoft.com/default.aspx?scid=315222
>
> Don
> [MS MVP- IE]
>
> "JacquesT" <zx_jacques@hotmail.com> wrote in message
> news:ekAu6UodJHA.4900@TK2MSFTNGP06.phx.gbl...
>> Hello,
>>
>> We use IE6 Sp2 on XP Sp2 MUI and I can't print. I get this error message
>> (even on a print preview):
>>
>> Line: 608
>> Char: 1
>> Error: Library not registered
>> URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg
>>
>> I have tried reinstalling IE, repair IE, scan for Spyware, reinstall Xp

> Sp2
>> but I still have the same problem. Also tried a new user profile.
>>
>> We have MUI and when I try another language I get the same error only
>> different file path.
>>
>> Any ideas?
>>
>> Regards,

>



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  #4 (permalink)  
Old 01-15-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: IE6 Sp2 printing problem - SOLVED -
cf. Cannot Print from Internet Explorer:
http://support.microsoft.com/kb/293176

Chances are that Start | Run | regsvr32 ole32.dll | OK would've fixed it,
too.

JacquesT wrote:
> Hi,
>
> I did a regsvr32 iepeers.dll and it did the trick !
>
> Thanks,
>
> "Don Varnau" <don_04[at]varnau[dot]org> a écrit dans le message de news:
> %23nSmzhodJHA.5344@TK2MSFTNGP05.phx.gbl...
>> Hi,
>> 1. Can other programs print?
>> 2. Have you reinstalled printer software?
>> 3. Have you checked for updated printer software (drivers) at the
>> manufacturers website?
>> 4. Can IE print with add-ons disabled? Go to IE> Tools> Manage add-ons.
>> Disable all non-microsoft add-ons.
>> 5. Can IE print if the computer is started in Safe Mode with Networking?
>> 315222 - A description of the Safe Mode Boot options in Windows XP:
>> http://support.microsoft.com/default.aspx?scid=315222
>>
>> Don
>> [MS MVP- IE]
>>
>> "JacquesT" <zx_jacques@hotmail.com> wrote in message
>> news:ekAu6UodJHA.4900@TK2MSFTNGP06.phx.gbl...
>>> Hello,
>>>
>>> We use IE6 Sp2 on XP Sp2 MUI and I can't print. I get this error message
>>> (even on a print preview):
>>>
>>> Line: 608
>>> Char: 1
>>> Error: Library not registered
>>> URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg
>>>
>>> I have tried reinstalling IE, repair IE, scan for Spyware, reinstall Xp
>>> Sp2 but I still have the same problem. Also tried a new user profile.
>>>
>>> We have MUI and when I try another language I get the same error only
>>> different file path.
>>>
>>> Any ideas?
>>>
>>> Regards,


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  #5 (permalink)  
Old 01-15-2009
JacquesT
 

Posts: n/a
Re: IE6 Sp2 printing problem - SOLVED -
Hello,

I had found this article but it applies ti IE 5.0 and 5.5 only so I ignored
it.

Regards,


"PA Bear [MS MVP]" <PABearMVP@gmail.com> a écrit dans le message de news:
uFhfIHqdJHA.4528@TK2MSFTNGP06.phx.gbl...
> cf. Cannot Print from Internet Explorer:
> http://support.microsoft.com/kb/293176
>
> Chances are that Start | Run | regsvr32 ole32.dll | OK would've fixed it,
> too.
>
> JacquesT wrote:
>> Hi,
>>
>> I did a regsvr32 iepeers.dll and it did the trick !
>>
>> Thanks,
>>
>> "Don Varnau" <don_04[at]varnau[dot]org> a écrit dans le message de news:
>> %23nSmzhodJHA.5344@TK2MSFTNGP05.phx.gbl...
>>> Hi,
>>> 1. Can other programs print?
>>> 2. Have you reinstalled printer software?
>>> 3. Have you checked for updated printer software (drivers) at the
>>> manufacturers website?
>>> 4. Can IE print with add-ons disabled? Go to IE> Tools> Manage add-ons.
>>> Disable all non-microsoft add-ons.
>>> 5. Can IE print if the computer is started in Safe Mode with Networking?
>>> 315222 - A description of the Safe Mode Boot options in Windows XP:
>>> http://support.microsoft.com/default.aspx?scid=315222
>>>
>>> Don
>>> [MS MVP- IE]
>>>
>>> "JacquesT" <zx_jacques@hotmail.com> wrote in message
>>> news:ekAu6UodJHA.4900@TK2MSFTNGP06.phx.gbl...
>>>> Hello,
>>>>
>>>> We use IE6 Sp2 on XP Sp2 MUI and I can't print. I get this error
>>>> message
>>>> (even on a print preview):
>>>>
>>>> Line: 608
>>>> Char: 1
>>>> Error: Library not registered
>>>> URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg
>>>>
>>>> I have tried reinstalling IE, repair IE, scan for Spyware, reinstall Xp
>>>> Sp2 but I still have the same problem. Also tried a new user profile.
>>>>
>>>> We have MUI and when I try another language I get the same error only
>>>> different file path.
>>>>
>>>> Any ideas?
>>>>
>>>> Regards,

>



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