Please have a better handling IE encounters a corrupted file
I just spent 8 hours tracking down a nasty problem on IE 8 that constantly
caused my entire OS (Win XP SP3) to freeze after a few minutes of using IE.
As a former MS employee who worked at MS for 9 years, I care a lot about
Microsoft and want to help out whenever I can. I would describe it here and
hope that you can have a better handling before IE 8 or Win 7 ships.
Basically, over last few days I found that my computer would start to freeze
grandually after using IE 8 for a while. Typically, IE 8 would first stop
responding first, then Outlook and Firefox would stop responding. Start menu
would also freeze. Task manager would continue to work for a little longer.
Cmd windows would mostly works longer. When that happens, I had no choice but
force power off. In the last few days, I had multiple instances of this
problem with increased frequency. Sometimes during reboot, the OS would run
chkdsk and correct some bad file indexes, but the problem persissted.
Today I had enough of it and decided to track it down. I tried to remove
many of my programs and stop various services and shell hooks but none
worked. Finally I decied to uninstall IE 8 beta reluctantly. However,
uninstall IE 8 made things worse because now IE7 would freeze the OS within 5
seconds. Eventually I found that if I log in as a different user and use IE
(now IE 7) and things worked fine. So I ran"chkdsk /R" and it finally found
clutsters in file \Document and
settings\<name>\Locals~1\TEMPOR~1\Content.IE5\inde x.dat. Note this fix was
found on stage 4 of 5 of chkdsk. This should have been cautght before
previous chkdsk that the system automatically ran after crashed, but
apprently the system only performs "chkdsk /f" which does not perform step
Anyway, I now recall that I had similar problem back in the days when XP
first shipped while I worked at Microsoft. I think this problems could be
better handled if system performed chkdsk /r instead of chkdsk /f when system
repeately crash. In addition, the OS should handle such file corruption
better when it happens. That can be done because the File subsystem, problems
that aren't performing IO can still function and detect and monitor such