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  #1 (permalink)  
Old 01-10-2009
JohnHBoyd
 

Posts: n/a
Login's not accepted
I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and today,
many of the websites that I use will not accept my login. For example, I
type in my e-mail address and password, hit Login button, and the website
comes back to the original login in page indicating that I am not logged in.
My wife is having the same problem on her computer on some of her web sites.
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  #2 (permalink)  
Old 01-10-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Login's not accepted
Have you enabled Cookies for these websites?

JohnHBoyd wrote:
> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and today,
> many of the websites that I use will not accept my login. For example, I
> type in my e-mail address and password, hit Login button, and the website
> comes back to the original login in page indicating that I am not logged
> in.
> My wife is having the same problem on her computer on some of her web
> sites.


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  #3 (permalink)  
Old 01-10-2009
JohnHBoyd
 

Posts: n/a
Re: Login's not accepted
Cookies are enabled for all web sites. I also downloaded FireFox and tried
that, and it seemed to work without the problem I am seeing with IE7

"PA Bear [MS MVP]" wrote:

> Have you enabled Cookies for these websites?
>
> JohnHBoyd wrote:
> > I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and today,
> > many of the websites that I use will not accept my login. For example, I
> > type in my e-mail address and password, hit Login button, and the website
> > comes back to the original login in page indicating that I am not logged
> > in.
> > My wife is having the same problem on her computer on some of her web
> > sites.

>
>

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  #4 (permalink)  
Old 01-11-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Login's not accepted
=> Does the behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;
or

2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

JohnHBoyd wrote:
> Cookies are enabled for all web sites. I also downloaded FireFox and
> tried
> that, and it seemed to work without the problem I am seeing with IE7
>
> "PA Bear [MS MVP]" wrote:
>> Have you enabled Cookies for these websites?
>>
>> JohnHBoyd wrote:
>>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
>>> today,
>>> many of the websites that I use will not accept my login. For example,
>>> I
>>> type in my e-mail address and password, hit Login button, and the
>>> website
>>> comes back to the original login in page indicating that I am not logged
>>> in.
>>> My wife is having the same problem on her computer on some of her web
>>> sites.


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  #5 (permalink)  
Old 01-11-2009
JohnHBoyd
 

Posts: n/a
Re: Login's not accepted
I'll give these a try. However, interesting detail is that this problem only
occurs on two web sites this morning. All of my other websites, including
Paypal and my bank, are accepting the login's just fine.

"PA Bear [MS MVP]" wrote:

> => Does the behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
> or
>
> 2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
> (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> => Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> JohnHBoyd wrote:
> > Cookies are enabled for all web sites. I also downloaded FireFox and
> > tried
> > that, and it seemed to work without the problem I am seeing with IE7
> >
> > "PA Bear [MS MVP]" wrote:
> >> Have you enabled Cookies for these websites?
> >>
> >> JohnHBoyd wrote:
> >>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
> >>> today,
> >>> many of the websites that I use will not accept my login. For example,
> >>> I
> >>> type in my e-mail address and password, hit Login button, and the
> >>> website
> >>> comes back to the original login in page indicating that I am not logged
> >>> in.
> >>> My wife is having the same problem on her computer on some of her web
> >>> sites.

>
>

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  #6 (permalink)  
Old 01-11-2009
JohnHBoyd
 

Posts: n/a
Re: Login's not accepted
Right Clicking didn't show me an option to Start without Add-ons, but I found
the Tools setting to manage add-ons. Tried one site, and thought there was a
difference, but when I logged out and went back, it didn't 'remember me' On
that site, it did accept the Log-in when I entered the ID and Password. Will
try working with the add-ons a couple at a time to see if I can identify the
problem child.

"PA Bear [MS MVP]" wrote:

> => Does the behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
> or
>
> 2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
> (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> => Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> JohnHBoyd wrote:
> > Cookies are enabled for all web sites. I also downloaded FireFox and
> > tried
> > that, and it seemed to work without the problem I am seeing with IE7
> >
> > "PA Bear [MS MVP]" wrote:
> >> Have you enabled Cookies for these websites?
> >>
> >> JohnHBoyd wrote:
> >>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
> >>> today,
> >>> many of the websites that I use will not accept my login. For example,
> >>> I
> >>> type in my e-mail address and password, hit Login button, and the
> >>> website
> >>> comes back to the original login in page indicating that I am not logged
> >>> in.
> >>> My wife is having the same problem on her computer on some of her web
> >>> sites.

>
>

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  #7 (permalink)  
Old 01-11-2009
JohnHBoyd
 

Posts: n/a
Re: Login's not accepted
Well, I have re-enabled some of the add-ons (Deleted Google Toolbar
entirely). Java, Silverlight, Fill Forms, Diagnose Connection Problems, and
XML DOM. Now, both of the problem websites are working just fine. So, I
will consider the problem solved, until it re-occurs. Thanks.

"PA Bear [MS MVP]" wrote:

> => Does the behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
> or
>
> 2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
> (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> => Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> JohnHBoyd wrote:
> > Cookies are enabled for all web sites. I also downloaded FireFox and
> > tried
> > that, and it seemed to work without the problem I am seeing with IE7
> >
> > "PA Bear [MS MVP]" wrote:
> >> Have you enabled Cookies for these websites?
> >>
> >> JohnHBoyd wrote:
> >>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
> >>> today,
> >>> many of the websites that I use will not accept my login. For example,
> >>> I
> >>> type in my e-mail address and password, hit Login button, and the
> >>> website
> >>> comes back to the original login in page indicating that I am not logged
> >>> in.
> >>> My wife is having the same problem on her computer on some of her web
> >>> sites.

>
>

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  #8 (permalink)  
Old 01-11-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Login's not accepted
OK, but...

> Right Clicking didn't show me an option to Start without Add-ons...


....suggests that you've got a "horked" install of IE7, John. I suggest that
you...

1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
http://www.ie-vista.com/kbase2.html [Only use the Command
%windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
Programs!]

2a. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

2b. Disable all Norton Add-ons, if applicable.

3. Reinstall IE7 EXACTLY per
http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
#11; take note of #12, then STOP!

NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
installation source, not Automatic/Windows Update.

Or Direct Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, install it to take full advantage of IE7's additional
security.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx

Per the last reference above, you may want to (1) uninstall IE7, (2) install
SP3*, (3) reboot twice, and then (4) reinstall IE7, John.

===================
* WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx
--
~PA Bear

JohnHBoyd wrote:
> Well, I have re-enabled some of the add-ons (Deleted Google Toolbar
> entirely). Java, Silverlight, Fill Forms, Diagnose Connection Problems,
> and
> XML DOM. Now, both of the problem websites are working just fine. So, I
> will consider the problem solved, until it re-occurs. Thanks.
>
> "PA Bear [MS MVP]" wrote:
>> => Does the behavior persist if you start IE7 in No Add-ons mode? To
>> start
>> IE7 in No Add-ons mode:
>>
>> 1. Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> 2. Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer
>> (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> => Does the behavior persist if you boot into Safe Mode with Networking?
>> [Careful! Only remain in Safe Mode just long enough to test!]
>>
>> JohnHBoyd wrote:
>>> Cookies are enabled for all web sites. I also downloaded FireFox and
>>> tried
>>> that, and it seemed to work without the problem I am seeing with IE7
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Have you enabled Cookies for these websites?
>>>>
>>>> JohnHBoyd wrote:
>>>>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
>>>>> today,
>>>>> many of the websites that I use will not accept my login. For
>>>>> example,
>>>>> I
>>>>> type in my e-mail address and password, hit Login button, and the
>>>>> website
>>>>> comes back to the original login in page indicating that I am not
>>>>> logged
>>>>> in.
>>>>> My wife is having the same problem on her computer on some of her web
>>>>> sites.


Reply With Quote
  #9 (permalink)  
Old 01-11-2009
JohnHBoyd
 

Posts: n/a
Re: Login's not accepted
Will give that a try.

"PA Bear [MS MVP]" wrote:

> OK, but...
>
> > Right Clicking didn't show me an option to Start without Add-ons...

>
> ....suggests that you've got a "horked" install of IE7, John. I suggest that
> you...
>
> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
> http://www.ie-vista.com/kbase2.html [Only use the Command
> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
> Programs!]
>
> 2a. Uninstall all toolbars and third-party Windows Themes (including Window
> Blinds).
>
> 2b. Disable all Norton Add-ons, if applicable.
>
> 3. Reinstall IE7 EXACTLY per
> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
> #11; take note of #12, then STOP!
>
> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
> installation source, not Automatic/Windows Update.
>
> Or Direct Download link:
> http://www.microsoft.com/downloads/d...0-081805b2f90b
>
> Tip: Save the installer to your desktop, do not Run it.
>
> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
> critical updates offered. If a "Root Certificates" update is listed in the
> Optional category, install it to take full advantage of IE7's additional
> security.
>
> Also see:
>
> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/200...lications.aspx
>
> IEBlog: IE and Windows XP Service Pack 3
> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>
> Per the last reference above, you may want to (1) uninstall IE7, (2) install
> SP3*, (3) reboot twice, and then (4) reinstall IE7, John.
>
> ===================
> * WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
> --
> ~PA Bear
>
> JohnHBoyd wrote:
> > Well, I have re-enabled some of the add-ons (Deleted Google Toolbar
> > entirely). Java, Silverlight, Fill Forms, Diagnose Connection Problems,
> > and
> > XML DOM. Now, both of the problem websites are working just fine. So, I
> > will consider the problem solved, until it re-occurs. Thanks.
> >
> > "PA Bear [MS MVP]" wrote:
> >> => Does the behavior persist if you start IE7 in No Add-ons mode? To
> >> start
> >> IE7 in No Add-ons mode:
> >>
> >> 1. Right-click on the blue IE desktop icon and select Start without
> >> Add-ons; or
> >>
> >> 2. Start | (All) Programs | Accessories | System Tools | Internet
> >> Explorer
> >> (No add-ons).
> >>
> >> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>
> >> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
> >> http://support.microsoft.com/kb/923737 <= Read before using!
> >>
> >> => Does the behavior persist if you boot into Safe Mode with Networking?
> >> [Careful! Only remain in Safe Mode just long enough to test!]
> >>
> >> JohnHBoyd wrote:
> >>> Cookies are enabled for all web sites. I also downloaded FireFox and
> >>> tried
> >>> that, and it seemed to work without the problem I am seeing with IE7
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Have you enabled Cookies for these websites?
> >>>>
> >>>> JohnHBoyd wrote:
> >>>>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
> >>>>> today,
> >>>>> many of the websites that I use will not accept my login. For
> >>>>> example,
> >>>>> I
> >>>>> type in my e-mail address and password, hit Login button, and the
> >>>>> website
> >>>>> comes back to the original login in page indicating that I am not
> >>>>> logged
> >>>>> in.
> >>>>> My wife is having the same problem on her computer on some of her web
> >>>>> sites.

>
>

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  #10 (permalink)  
Old 01-12-2009
JL
 

Posts: n/a
Re: Login's not accepted
Starting IE without Add-ons is not resolving any of these types of problems.
There are new major error problems with IE that I sincerely hope Microsoft
will resolve.

"PA Bear [MS MVP]" wrote:

> => Does the behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
> or
>
> 2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
> (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> => Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> => Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> JohnHBoyd wrote:
> > Cookies are enabled for all web sites. I also downloaded FireFox and
> > tried
> > that, and it seemed to work without the problem I am seeing with IE7
> >
> > "PA Bear [MS MVP]" wrote:
> >> Have you enabled Cookies for these websites?
> >>
> >> JohnHBoyd wrote:
> >>> I am using Windows XP Media Edition, SP2, and IE 7. Yesterday and
> >>> today,
> >>> many of the websites that I use will not accept my login. For example,
> >>> I
> >>> type in my e-mail address and password, hit Login button, and the
> >>> website
> >>> comes back to the original login in page indicating that I am not logged
> >>> in.
> >>> My wife is having the same problem on her computer on some of her web
> >>> sites.

>
>

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