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IE will not load

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 01-04-2009
Betsi
 

Posts: n/a
IE will not load
Every time I try to open IE (7) it crashes and gives me the standard "has
encountered a problem..." error. I have tried as many things as I can think
of, including trying to dump the old version and reinstall it, but that says
IE is running and it won't let me delete the files. We have had the
AntiVirus 360 Malware on here, but I thought I had removed it. Evidently
not! I have tried turning off services and startup files thru msconfig in
the Run menu, and even got it to work once, but not again.

Any ideas would be extremely appreciated. I am currently using Firefox as
my browser and that's working, but we miss IE. Any suggestions?

Thanks!
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  #2 (permalink)  
Old 01-04-2009
Don Varnau
 

Posts: n/a
Re: IE will not load
Hi,
You have probably not (as you suspect) removed all malware.

See these sites for help, including the posting of a HijackThis log to one
of the forums where HJT logs are analyzed:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware

Partial list of forums- there are others:
http://forum.aumha.org/viewforum.php?f=30
http://spywarehammer.com/simplemachinesforum/index.php
http://www.spywarewarrior.com/index.php
http://forums.whatthetech.com/forums.html
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywareinfoforum.info/

You will have to register to post to any of these forums and should look for
one or more "Important- Read this first" type messages, at whatever forum
you choose, for specific instructions.

Hope this helps,
Don
[MS MVP- IE]

"Betsi" <Betsi@discussions.microsoft.com> wrote in message
news:0FD51896-74D2-4E36-A9D9-4F02A5C54439@microsoft.com...
> Every time I try to open IE (7) it crashes and gives me the standard "has
> encountered a problem..." error. I have tried as many things as I can

think
> of, including trying to dump the old version and reinstall it, but that

says
> IE is running and it won't let me delete the files. We have had the
> AntiVirus 360 Malware on here, but I thought I had removed it. Evidently
> not! I have tried turning off services and startup files thru msconfig in
> the Run menu, and even got it to work once, but not again.
>
> Any ideas would be extremely appreciated. I am currently using Firefox as
> my browser and that's working, but we miss IE. Any suggestions?
>
> Thanks!


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