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can't install IE7 on Win XP sp3.

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  #1 (permalink)  
Old 12-24-2008
Thomas Drebert
 

Posts: n/a
can't install IE7 on Win XP sp3.
Hello,

i have a new installation of my Win XP system, after the installation
i go to Windows Update and load all recommended updates and the IE7
update, but i can' install the IE7.
I do all steps at http://support.microsoft.com/kb/917925, but without
success.
Can any one help my?
Here the IE7 log:
0.156:
================================================== ==============================
0.156: 2008/12/24 18:50:38.453 (local)
0.156: d:\f1854d0a7208d97ab497\update\update.exe (version 6.2.29.0)
0.188: Hotfix started with following command line: /quiet /norestart /
er /log:C:\WINDOWS
0.188: IECUSTOM: Scanning for proper registry permissions...
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
0.469: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
0.672: IECUSTOM: Scanning for proper registry permissions...
0.813: IECUSTOM: Scanning for proper registry permissions...
0.969: IECUSTOM: Unwriteable key HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
1.016: IECUSTOM: Backing up registry permissions...
1.016: IECUSTOM: Finished backing up registry permissions...
1.016: IECUSTOM: Setting new registry permissions...
1.031: IECUSTOM: Unable to clear DACLs HKCR\Interface
\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
1.031: IECUSTOM: Finished setting new registry permissions...
1.031: IECUSTOM: An error occured verifying registry permissions.
ERROR: 0x80070534
1.031: DoInstallation: CustomizeCall Failed: 0x3f5
1.031: IECUSTOM: Restoring registry permissions...
1.047: IECUSTOM: Finished restoring registry permissions...
1.047: Der Schlüssel der Konfigurationsregistrierung konnte nicht
geschrieben werden.
1.063: Die Installation des Internet Explorer 7 wurde nicht
abgeschlossen.
1.063: Update.exe extended error code = 0x3f5

regards
Thomas
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  #2 (permalink)  
Old 12-24-2008
Leonard Grey
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Scanning for proper registry permissions...
Unwriteable key HKCR\Interface...
An error occured verifying registry permissions...

Your security software is not allowing the installer to write to the
registry. This is common, and the reason we recommend that people
temporarily disable their security software when installing updates from
Microsoft.
---
Leonard Grey
Errare humanum est

Thomas Drebert wrote:
> Hello,
>
> i have a new installation of my Win XP system, after the installation
> i go to Windows Update and load all recommended updates and the IE7
> update, but i can' install the IE7.
> I do all steps at http://support.microsoft.com/kb/917925, but without
> success.
> Can any one help my?
> Here the IE7 log:
> 0.156:
> ================================================== ==============================
> 0.156: 2008/12/24 18:50:38.453 (local)
> 0.156: d:\f1854d0a7208d97ab497\update\update.exe (version 6.2.29.0)
> 0.188: Hotfix started with following command line: /quiet /norestart /
> er /log:C:\WINDOWS
> 0.188: IECUSTOM: Scanning for proper registry permissions...
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.672: IECUSTOM: Scanning for proper registry permissions...
> 0.813: IECUSTOM: Scanning for proper registry permissions...
> 0.969: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 1.016: IECUSTOM: Backing up registry permissions...
> 1.016: IECUSTOM: Finished backing up registry permissions...
> 1.016: IECUSTOM: Setting new registry permissions...
> 1.031: IECUSTOM: Unable to clear DACLs HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 1.031: IECUSTOM: Finished setting new registry permissions...
> 1.031: IECUSTOM: An error occured verifying registry permissions.
> ERROR: 0x80070534
> 1.031: DoInstallation: CustomizeCall Failed: 0x3f5
> 1.031: IECUSTOM: Restoring registry permissions...
> 1.047: IECUSTOM: Finished restoring registry permissions...
> 1.047: Der Schlüssel der Konfigurationsregistrierung konnte nicht
> geschrieben werden.
> 1.063: Die Installation des Internet Explorer 7 wurde nicht
> abgeschlossen.
> 1.063: Update.exe extended error code = 0x3f5
>
> regards
> Thomas
Reply With Quote
  #3 (permalink)  
Old 12-24-2008
Thomas Drebert
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Hello,
look at my steps, i do a "clean boot" and get this.

On 24 Dez., 19:49, Leonard Grey <l.g...@invalid.invalid> wrote:
> Scanning for proper registry permissions...
> Unwriteable key HKCR\Interface...
> An error occured verifying registry permissions...
>
> Your security software is not allowing the installer to write to the
> registry. This is common, and the reason we recommend that people
> temporarily disable their security software when installing updates from
> Microsoft.
Reply With Quote
  #4 (permalink)  
Old 12-24-2008
Don Varnau
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Hi,
1. Is Zone Alarm installed? You may have to uninstall ZA, instead of merely
disabling it at startup.

2. In http://support.microsoft.com/kb/917925 Did you work through Method D?

Method D: Reset permissions for any unwriteable registry subkeys

To complete this method, follow these steps:
Download the SubInACL tool from the Microsoft Web site. To do this, follow
these steps:

Don
[MS MVP- IE]


"Thomas Drebert" <drebert2@googlemail.com> wrote in message
news:232620e0-70c9-41ba-9bce-4a4a5c2132d7@r10g2000prf.googlegroups.com...
> Hello,
> look at my steps, i do a "clean boot" and get this.


> On 24 Dez., 19:49, Leonard Grey <l.g...@invalid.invalid> wrote:
> > Scanning for proper registry permissions...
> > Unwriteable key HKCR\Interface...
> > An error occured verifying registry permissions...
> >
> > Your security software is not allowing the installer to write to the
> > registry. This is common, and the reason we recommend that people
> > temporarily disable their security software when installing updates from
> > Microsoft.

Reply With Quote
  #5 (permalink)  
Old 12-24-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Required reading IMHO before installing IE7:

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
STOP!
http://www.ie-vista.com/known_issues.html#pre-install
(ignore any references to Vista)

And I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.

Alternately, use this Direct Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

Make *certain* that you check in at Windows Update immediately after
installing IE7 and install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/en-us/library/ms649487.aspx

Release Notes
http://msdn.microsoft.com/en-us/ie/aa740486.aspx

IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thomas Drebert wrote:
> Hello,
>
> i have a new installation of my Win XP system, after the installation
> i go to Windows Update and load all recommended updates and the IE7
> update, but i can' install the IE7.
> I do all steps at http://support.microsoft.com/kb/917925, but without
> success.
> Can any one help my?
> Here the IE7 log:
> 0.156:
> ================================================== ==============================
> 0.156: 2008/12/24 18:50:38.453 (local)
> 0.156: d:\f1854d0a7208d97ab497\update\update.exe (version 6.2.29.0)
> 0.188: Hotfix started with following command line: /quiet /norestart /
> er /log:C:\WINDOWS
> 0.188: IECUSTOM: Scanning for proper registry permissions...
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
> 0.469: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 0.672: IECUSTOM: Scanning for proper registry permissions...
> 0.813: IECUSTOM: Scanning for proper registry permissions...
> 0.969: IECUSTOM: Unwriteable key HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 1.016: IECUSTOM: Backing up registry permissions...
> 1.016: IECUSTOM: Finished backing up registry permissions...
> 1.016: IECUSTOM: Setting new registry permissions...
> 1.031: IECUSTOM: Unable to clear DACLs HKCR\Interface
> \{34A715A0-6587-11D0-924A-0020AFC7AC4D}
> 1.031: IECUSTOM: Finished setting new registry permissions...
> 1.031: IECUSTOM: An error occured verifying registry permissions.
> ERROR: 0x80070534
> 1.031: DoInstallation: CustomizeCall Failed: 0x3f5
> 1.031: IECUSTOM: Restoring registry permissions...
> 1.047: IECUSTOM: Finished restoring registry permissions...
> 1.047: Der Schlüssel der Konfigurationsregistrierung konnte nicht
> geschrieben werden.
> 1.063: Die Installation des Internet Explorer 7 wurde nicht
> abgeschlossen.
> 1.063: Update.exe extended error code = 0x3f5
>
> regards
> Thomas

Reply With Quote
  #6 (permalink)  
Old 12-25-2008
Thomas Drebert
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.

Hello

On 24 Dez., 21:14, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> Hi,
> 1. Is Zone Alarm installed? You may have to uninstall ZA, instead of merely
> disabling it at startup.

No.

> 2. Inhttp://support.microsoft.com/kb/917925Did you work through Method D?
>
> Method D: Reset permissions for any unwriteable registry subkeys
>
> To complete this method, follow these steps:
> Download the SubInACL tool from the Microsoft Web site. To do this, follow
> these steps:
>

I do it.
Without success.

regards
Thomas

Reply With Quote
  #7 (permalink)  
Old 12-25-2008
Thomas Drebert
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Hello,

Now i use this file to reset permissions and IE was installed.

regards
Thomas

On 24 Dez., 21:14, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> Hi,
> 2. Inhttp://support.microsoft.com/kb/917925Did you work through Method D?
>
> Method D: Reset permissions for any unwriteable registry subkeys
>
> To complete this method, follow these steps:
> Download the SubInACL tool from the Microsoft Web site. To do this, follow
> these steps:
>
Reply With Quote
  #8 (permalink)  
Old 12-25-2008
Thomas Drebert
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
On 25 Dez., 20:13, Thomas Drebert <drebe...@googlemail.com> wrote:
> Hello,
>
> Now i use this file to reset permissions and IE was installed.
>

http://blogs.msdn.com/astebner/archi...04/739820.aspx

Reply With Quote
  #9 (permalink)  
Old 12-25-2008
Don Varnau
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.

"Thomas Drebert" <drebert2@googlemail.com> wrote in message
news:798c4dcf-3520-417d-9a64-c7017b40aacf@o40g2000prn.googlegroups.com...
>
> Hello
>
> On 24 Dez., 21:14, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> > Hi,
> > 1. Is Zone Alarm installed? You may have to uninstall ZA, instead of
merely
> > disabling it at startup.
>
> No.
>
> > 2. Inhttp://support.microsoft.com/kb/917925Did you work through Method
D?
> >
> > Method D: Reset permissions for any unwriteable registry subkeys
> >
> > To complete this method, follow these steps:
> > Download the SubInACL tool from the Microsoft Web site. To do this,
follow
> > these steps:
> >
> I do it.
> Without success.
>
> regards
> Thomas

Hi,
You've downloaded and saved the IE7 Installation file, right? You aren't
allowing Windows Update to install IE7.

Since you only have one unwriteable registry key, try this...
1. Backup the registry by creating a System Restore Point.
2. Run regedit and drill down to the problem key:
HKEY_CLASSES_ROOT\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3. Right-click that key> Permissions.
4. Give System and Administrators Full Control. Click OK.
5. Close regedit and restart.
6. Right-click the IE7 Installer file and choose "Run as administrator."

Don
[MS MVP- IE]

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  #10 (permalink)  
Old 12-25-2008
Don Varnau
 

Posts: n/a
Re: can't install IE7 on Win XP sp3.
Glad you got it resolved. Thanks for the update.

Don

"Thomas Drebert" <drebert2@googlemail.com> wrote in message
news:db5c4e7f-a26e-4464-80f5-5fd8897791be@i24g2000prf.googlegroups.com...
> On 25 Dez., 20:13, Thomas Drebert <drebe...@googlemail.com> wrote:
> > Hello,
> >
> > Now i use this file to reset permissions and IE was installed.
> >
>
> http://blogs.msdn.com/astebner/archi...04/739820.aspx

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