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Lost all favorites after installing patch

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 12-19-2008
CP Mak
 

Posts: n/a
Lost all favorites after installing patch
I lost all my favorites links (URLs) after installing the patch. The Property
of all links shows only the location where the favorites are supposed to be
stored. I tried to add a new favorite, same thing happened (it stored only
the file location, such as c:\Documents and Settings\USER\Favorites).
Something wrong with the patch???
or my setup???

Thanks for any response.
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  #2 (permalink)  
Old 12-19-2008
Leonard Grey
 

Posts: n/a
Re: Lost all favorites after installing patch
I installed the same patch with no trouble.
---
Leonard Grey
Errare humanum est

CP Mak wrote:
> I lost all my favorites links (URLs) after installing the patch. The Property
> of all links shows only the location where the favorites are supposed to be
> stored. I tried to add a new favorite, same thing happened (it stored only
> the file location, such as c:\Documents and Settings\USER\Favorites).
> Something wrong with the patch???
> or my setup???
>
> Thanks for any response.

Reply With Quote
  #3 (permalink)  
Old 12-19-2008
Don Varnau
 

Posts: n/a
Re: Lost all favorites after installing patch
Hi,
If you uninstall the update, KB960714, are Favorites usable? Can you add a
Favorite? When you reinstall 960714 do the problems return?

If it appears that 960714 is definitely causing the problems, no charge
support is available via phone, e-mail or chat (depending on location.)

Look for "How to obtain help and support for this security update" in this
article:
http://support.microsoft.com/kb/960714

Hope this helps,
Don
[MS MVP- IE]

"CP Mak" <cpmak@yahoo.com> wrote in message
news:B2564CAB-105F-4C98-B542-437E91708E42@microsoft.com...
> I lost all my favorites links (URLs) after installing the patch. The

Property
> of all links shows only the location where the favorites are supposed to

be
> stored. I tried to add a new favorite, same thing happened (it stored only
> the file location, such as c:\Documents and Settings\USER\Favorites).
> Something wrong with the patch???
> or my setup???
>
> Thanks for any response.


Reply With Quote
  #4 (permalink)  
Old 12-19-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Lost all favorites after installing patch
What patch?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB960714).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

CP Mak wrote:
> I lost all my favorites links (URLs) after installing the patch. The
> Property of all links shows only the location where the favorites are
> supposed to be stored. I tried to add a new favorite, same thing happened
> (it stored only the file location, such as c:\Documents and
> Settings\USER\Favorites). Something wrong with the patch???
> or my setup???
>
> Thanks for any response.


Reply With Quote
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