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IS it JUST me or has IE7 got a bug???

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 12-13-2008
fire6113
 

Posts: n/a
IS it JUST me or has IE7 got a bug???
Okay for the last week now I have had problems with IE7 freezing on me while
surfing the net and has it close down on me. I have not put nothing new on
the computer besides windows updates. Any ideas on what may be causing it??
I have tried the option RESET INTERNET EXPLORER SETTINGS and also have tried
a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have not
worked any ideas what else to try.
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  #2 (permalink)  
Old 12-13-2008
LJ
 

Posts: n/a
RE: IS it JUST me or has IE7 got a bug???
I am having problems too along with another friend who is also running
Windows XP and IE7 (I am using my laptop "Vista" and IE7 right now, without
any problems). My system was working find on Wednesday 12/10 and on Thursday
I could not get on the internet until I opened IE7 by "start without
add-ons". You only get partial use of the internet, because ActiveX is an
add-on. I wonder what has to be done to fix this problem. Can someone give
us a solution and tell us what happened to a lot of people.
Thanks

"fire6113" wrote:

> Okay for the last week now I have had problems with IE7 freezing on me while
> surfing the net and has it close down on me. I have not put nothing new on
> the computer besides windows updates. Any ideas on what may be causing it??
> I have tried the option RESET INTERNET EXPLORER SETTINGS and also have tried
> a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have not
> worked any ideas what else to try.

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  #3 (permalink)  
Old 12-13-2008
Leonard Grey
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
Problems can result when add-ons you have installed, such as browser
toolbars, are damaged or conflict with Internet Explorer.

Run Internet Explorer 7 in 'No Add-Ons' mode:

If you have Vista: Start > type Internet Explorer in the Start Search
box > click Internet Explorer (No Add-Ons)

If you have XP: Start > All Programs > Accessories > System Tools >
Internet Explorer (No Add-Ons)

Alternatively, you can create a shortcut on your desktop with the
following target path:

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

If the problem does not occur in 'No Add-Ons' mode, then it's being
caused by one of the add-ons that you have installed. We can show you
how to identify which add-on is causing the problem.

Problems with Internet Explorer can also be caused by by malicious
software ('malware') that has been installed on your computer.
---
Leonard Grey
Errare humanum est

fire6113 wrote:
> Okay for the last week now I have had problems with IE7 freezing on me while
> surfing the net and has it close down on me. I have not put nothing new on
> the computer besides windows updates. Any ideas on what may be causing it??
> I have tried the option RESET INTERNET EXPLORER SETTINGS and also have tried
> a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have not
> worked any ideas what else to try.

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  #4 (permalink)  
Old 12-14-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
Nothing wrong here so may it is you.

fire6113 wrote:
> Okay for the last week now I have had problems with IE7 freezing on me
> while
> surfing the net and has it close down on me. I have not put nothing new
> on
> the computer besides windows updates. Any ideas on what may be causing
> it??
> I have tried the option RESET INTERNET EXPLORER SETTINGS and also have
> tried
> a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have
> not worked any ideas what else to try.


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  #5 (permalink)  
Old 12-14-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
"fire6113" <fire6113@discussions.microsoft.com> wrote in message
news:A5B3A4E8-8F5F-4154-B609-4CF5791717C8@microsoft.com...
> Okay for the last week now I have had problems with IE7 freezing on me
> while
> surfing the net and has it close down on me. I have not put nothing new
> on
> the computer besides windows updates. Any ideas on what may be causing
> it??
> I have tried the option RESET INTERNET EXPLORER SETTINGS and also have
> tried
> a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have
> not
> worked any ideas what else to try.


Do a thorough check for malware, following all of the steps at one of these
Web pages, including HijackThis.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #6 (permalink)  
Old 12-15-2008
PNutts
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
Is it really that hard to not respond when you don't have an answer?

"PA Bear [MS MVP]" wrote:

> Nothing wrong here so may it is you.
>
> fire6113 wrote:
> > Okay for the last week now I have had problems with IE7 freezing on me
> > while
> > surfing the net and has it close down on me. I have not put nothing new
> > on
> > the computer besides windows updates. Any ideas on what may be causing
> > it??
> > I have tried the option RESET INTERNET EXPLORER SETTINGS and also have
> > tried
> > a SYSTEM RESTORE BACK A MONTH proir to the start of the problem both have
> > not worked any ideas what else to try.

>
>

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  #7 (permalink)  
Old 12-15-2008
Duane Hebert
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
> If the problem does not occur in 'No Add-Ons' mode, then it's being
> caused by one of the add-ons that you have installed. We can show you
> how to identify which add-on is causing the problem.


Short of enabling them one at a time, what do you suggest?

In my case, I have this happening on two pcs. One running Vista
and one running Xp. In both cases there is no problem with Firefox.
In Vista, I can terminate IE and restart but in Xp my keyboard is
frozen as well so I have to reboot.

In either case there is no message in the event log or any other
trace that I can find. Also it is intermittent enough that trying the
add ons one at a time would be difficult.
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  #8 (permalink)  
Old 12-15-2008
Leonard Grey
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
Enable one by one is the only way to find out which add-on is causing
your problem. Or you could just guess.
---
Leonard Grey
Errare humanum est

Duane Hebert wrote:
>> If the problem does not occur in 'No Add-Ons' mode, then it's being
>> caused by one of the add-ons that you have installed. We can show you
>> how to identify which add-on is causing the problem.

>
> Short of enabling them one at a time, what do you suggest?
>
> In my case, I have this happening on two pcs. One running Vista
> and one running Xp. In both cases there is no problem with Firefox.
> In Vista, I can terminate IE and restart but in Xp my keyboard is frozen
> as well so I have to reboot.
>
> In either case there is no message in the event log or any other trace
> that I can find. Also it is intermittent enough that trying the
> add ons one at a time would be difficult.

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  #9 (permalink)  
Old 12-15-2008
Duane Hebert
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???

"Leonard Grey" <l.grey@invalid.invalid> wrote in message
news:e%23I3EMvXJHA.4596@TK2MSFTNGP06.phx.gbl...
> Enable one by one is the only way to find out which add-on is causing your
> problem. Or you could just guess.


Ok. It seemed like you had some magic solution to trace the
problem <g>

I've disabled all of the add-ons listed under the "currently loaded"
section but no joy. There is a list of add-ons that don't require
permission but it's quite large. Maybe it's simpler to just use FireFox.

This seems to be a common issue so I was hoping that someone
had actually found a list of suspects and posted them somewhere.

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  #10 (permalink)  
Old 12-15-2008
Leonard Grey
 

Posts: n/a
Re: IS it JUST me or has IE7 got a bug???
It's a common issue with Firefox as well. And Firefox downloads with
Safe Mode, which is the equivalent to IE's 'No Add-Ons' mode.

Use the Manage Add-ons tool to determine which add-on is causing the
problem:

1- Control Panel > Internet Options > Programs tab > 'Manage add-ons'
button > 'Manage Add-ons' window.

2- In the Show box, select 'Add-ons that have been used by Internet
Explorer' to display all add-ons that are installed on the computer. For
each item in this list, select the add-on, and then click Disable under
Settings. When you have disabled all the items in this list, click OK.

3- Start Internet Explorer 7. Go to Tools > point to Manage Add-ons >
click Enable or Disable Add-ons. Now enable a single add-on, then exit
and restart Internet Explorer 7 to see if it works properly. Repeat
until you determine which add-on causes the problem to occur.

Once you've located the troublemaking add-on(s) ask the vendor's
technical support for help.

---
Leonard Grey
Errare humanum est

Duane Hebert wrote:
>
> "Leonard Grey" <l.grey@invalid.invalid> wrote in message
> news:e%23I3EMvXJHA.4596@TK2MSFTNGP06.phx.gbl...
>> Enable one by one is the only way to find out which add-on is causing
>> your problem. Or you could just guess.

>
> Ok. It seemed like you had some magic solution to trace the
> problem <g>
>
> I've disabled all of the add-ons listed under the "currently loaded"
> section but no joy. There is a list of add-ons that don't require
> permission but it's quite large. Maybe it's simpler to just use FireFox.
>
> This seems to be a common issue so I was hoping that someone
> had actually found a list of suspects and posted them somewhere.

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