IE7 Webpage history is deleted

Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost all
the history. I try many think but unable to fix. Can't find anything on the
web as of today. My number of days the history is kept is set to 20 days.

any suggestion or plz help me.
thanks

It's most likely that your security software or 'cleaner' software (if
you have that) is erasing internet history.
---
Leonard Grey
Packin' the 'K'

pat wrote:
> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost all
> the history. I try many think but unable to fix. Can't find anything on the
> web as of today. My number of days the history is kept is set to 20 days.
>
> any suggestion or plz help me.
> thanks

You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
you...

1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
http://www.ie-vista.com/kbase2.html [Only use the Command
%windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
Programs!]

2a. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

2b. Disable all Norton Add-ons, if applicable.

3. Reinstall IE7 EXACTLY per
http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
#11; take note of #12, then STOP!

NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
installation source, not Automatic/Windows Update.

Or Direct Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, install it to take full advantage of IE7's additional
security.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn2.microsoft.com/en-us/library/ms649487.aspx

Release Notes
http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx

IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

pat wrote:
> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost
> all
> the history. I try many think but unable to fix. Can't find anything on
> the
> web as of today. My number of days the history is kept is set to 20 days.
>
> any suggestion or plz help me.
> thanks

Finnaly I foiund the problem. My Antivirus software ad an application running
as an option to clear all temp file and webpage history. thanks for the help

Pat

"PA Bear [MS MVP]" wrote:

> You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
> you...
>
> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
> http://www.ie-vista.com/kbase2.html [Only use the Command
> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
> Programs!]
>
> 2a. Uninstall all toolbars and third-party Windows Themes (including Window
> Blinds).
>
> 2b. Disable all Norton Add-ons, if applicable.
>
> 3. Reinstall IE7 EXACTLY per
> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
> #11; take note of #12, then STOP!
>
> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
> installation source, not Automatic/Windows Update.
>
> Or Direct Download link:
> http://www.microsoft.com/downloads/d...0-081805b2f90b
>
> Tip: Save the installer to your desktop, do not Run it.
>
> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
> critical updates offered. If a "Root Certificates" update is listed in the
> Optional category, install it to take full advantage of IE7's additional
> security.
>
> Also see:
>
> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/200...lications.aspx
>
> What's New in Internet Explorer 7
> http://msdn2.microsoft.com/en-us/library/ms649487.aspx
>
> Release Notes
> http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
>
> IEBlog: IE and Windows XP Service Pack 3
> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> pat wrote:
> > Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost
> > all
> > the history. I try many think but unable to fix. Can't find anything on
> > the
> > web as of today. My number of days the history is kept is set to 20 days.
> >
> > any suggestion or plz help me.
> > thanks
>
>

Thanks for your feedback, Pat. What anti-virus app & version is it?

pat wrote:
> Finnaly I foiund the problem. My Antivirus software ad an application
> running as an option to clear all temp file and webpage history. thanks
> for
> the help
>
> Pat
>
> "PA Bear [MS MVP]" wrote:
>
>> You may have a horked (dirty; bad; flawed) install of IE7. I suggest
>> that
>> you...
>>
>> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
>> http://www.ie-vista.com/kbase2.html [Only use the Command
>> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
>> Programs!]
>>
>> 2a. Uninstall all toolbars and third-party Windows Themes (including
>> Window
>> Blinds).
>>
>> 2b. Disable all Norton Add-ons, if applicable.
>>
>> 3. Reinstall IE7 EXACTLY per
>> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10
>> &
>> #11; take note of #12, then STOP!
>>
>> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
>> installation source, not Automatic/Windows Update.
>>
>> Or Direct Download link:
>> http://www.microsoft.com/downloads/d...0-081805b2f90b
>>
>> Tip: Save the installer to your desktop, do not Run it.
>>
>> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
>> critical updates offered. If a "Root Certificates" update is listed in
>> the
>> Optional category, install it to take full advantage of IE7's additional
>> security.
>>
>> Also see:
>>
>> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>
>> What's New in Internet Explorer 7
>> http://msdn2.microsoft.com/en-us/library/ms649487.aspx
>>
>> Release Notes
>> http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
>>
>> IEBlog: IE and Windows XP Service Pack 3
>> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> pat wrote:
>>> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost
>>> all
>>> the history. I try many think but unable to fix. Can't find anything on
>>> the
>>> web as of today. My number of days the history is kept is set to 20
>>> days.
>>>
>>> any suggestion or plz help me.
>>> thanks

I'm using The Network program sells by the company. It is Vidéotron sécurity.
I live in canada montréal.



"PA Bear [MS MVP]" wrote:

> Thanks for your feedback, Pat. What anti-virus app & version is it?
>
> pat wrote:
> > Finnaly I foiund the problem. My Antivirus software ad an application
> > running as an option to clear all temp file and webpage history. thanks
> > for
> > the help
> >
> > Pat
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> You may have a horked (dirty; bad; flawed) install of IE7. I suggest
> >> that
> >> you...
> >>
> >> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
> >> http://www.ie-vista.com/kbase2.html [Only use the Command
> >> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
> >> Programs!]
> >>
> >> 2a. Uninstall all toolbars and third-party Windows Themes (including
> >> Window
> >> Blinds).
> >>
> >> 2b. Disable all Norton Add-ons, if applicable.
> >>
> >> 3. Reinstall IE7 EXACTLY per
> >> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10
> >> &
> >> #11; take note of #12, then STOP!
> >>
> >> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
> >> installation source, not Automatic/Windows Update.
> >>
> >> Or Direct Download link:
> >> http://www.microsoft.com/downloads/d...0-081805b2f90b
> >>
> >> Tip: Save the installer to your desktop, do not Run it.
> >>
> >> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
> >> critical updates offered. If a "Root Certificates" update is listed in
> >> the
> >> Optional category, install it to take full advantage of IE7's additional
> >> security.
> >>
> >> Also see:
> >>
> >> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
> >> http://blogs.msdn.com/ie/archive/200...lications.aspx
> >>
> >> What's New in Internet Explorer 7
> >> http://msdn2.microsoft.com/en-us/library/ms649487.aspx
> >>
> >> Release Notes
> >> http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
> >>
> >> IEBlog: IE and Windows XP Service Pack 3
> >> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> pat wrote:
> >>> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I lost
> >>> all
> >>> the history. I try many think but unable to fix. Can't find anything on
> >>> the
> >>> web as of today. My number of days the history is kept is set to 20
> >>> days.
> >>>
> >>> any suggestion or plz help me.
> >>> thanks
>
>

Thank you, Pat. Vidéotron sécurity is actually a suite from a company
called RadialPoint consisting of (1) anti-virus, (2) anti-spyware, (3)
parental controls, and (4) fraud protection components:
http://www.radialpoint.net/securitycenters/index.php

I'm not familiar with RadialPoint software but I would expect that the
clearing of "temp files" and history is a setting in the anti-spyware
component.

pat wrote:
> I'm using The Network program sells by the company. It is Vidéotron
> sécurity. I live in canada montréal.
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Thanks for your feedback, Pat. What anti-virus app & version is it?
>>
>> pat wrote:
>>> Finnaly I foiund the problem. My Antivirus software ad an application
>>> running as an option to clear all temp file and webpage history. thanks
>>> for
>>> the help
>>>
>>> Pat
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> You may have a horked (dirty; bad; flawed) install of IE7. I suggest
>>>> that
>>>> you...
>>>>
>>>> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
>>>> http://www.ie-vista.com/kbase2.html [Only use the Command
>>>> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via
>>>> Add/Remove
>>>> Programs!]
>>>>
>>>> 2a. Uninstall all toolbars and third-party Windows Themes (including
>>>> Window
>>>> Blinds).
>>>>
>>>> 2b. Disable all Norton Add-ons, if applicable.
>>>>
>>>> 3. Reinstall IE7 EXACTLY per
>>>> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8,
>>>> #10
>>>> &
>>>> #11; take note of #12, then STOP!
>>>>
>>>> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
>>>> installation source, not Automatic/Windows Update.
>>>>
>>>> Or Direct Download link:
>>>> http://www.microsoft.com/downloads/d...0-081805b2f90b
>>>>
>>>> Tip: Save the installer to your desktop, do not Run it.
>>>>
>>>> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
>>>> critical updates offered. If a "Root Certificates" update is listed in
>>>> the
>>>> Optional category, install it to take full advantage of IE7's
>>>> additional
>>>> security.
>>>>
>>>> Also see:
>>>>
>>>> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
>>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>>>
>>>> What's New in Internet Explorer 7
>>>> http://msdn2.microsoft.com/en-us/library/ms649487.aspx
>>>>
>>>> Release Notes
>>>> http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
>>>>
>>>> IEBlog: IE and Windows XP Service Pack 3
>>>> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> pat wrote:
>>>>> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I
>>>>> lost
>>>>> all
>>>>> the history. I try many think but unable to fix. Can't find anything
>>>>> on
>>>>> the
>>>>> web as of today. My number of days the history is kept is set to 20
>>>>> days.
>>>>>
>>>>> any suggestion or plz help me.
>>>>> thanks

it is exact mon ami. I fix the issue and now I'm happy

"PA Bear [MS MVP]" wrote:

> Thank you, Pat. Vidéotron sécurity is actually a suite from a company
> called RadialPoint consisting of (1) anti-virus, (2) anti-spyware, (3)
> parental controls, and (4) fraud protection components:
> http://www.radialpoint.net/securitycenters/index.php
>
> I'm not familiar with RadialPoint software but I would expect that the
> clearing of "temp files" and history is a setting in the anti-spyware
> component.
>
> pat wrote:
> > I'm using The Network program sells by the company. It is Vidéotron
> > sécurity. I live in canada montréal.
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Thanks for your feedback, Pat. What anti-virus app & version is it?
> >>
> >> pat wrote:
> >>> Finnaly I foiund the problem. My Antivirus software ad an application
> >>> running as an option to clear all temp file and webpage history. thanks
> >>> for
> >>> the help
> >>>
> >>> Pat
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> You may have a horked (dirty; bad; flawed) install of IE7. I suggest
> >>>> that
> >>>> you...
> >>>>
> >>>> 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
> >>>> http://www.ie-vista.com/kbase2.html [Only use the Command
> >>>> %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via
> >>>> Add/Remove
> >>>> Programs!]
> >>>>
> >>>> 2a. Uninstall all toolbars and third-party Windows Themes (including
> >>>> Window
> >>>> Blinds).
> >>>>
> >>>> 2b. Disable all Norton Add-ons, if applicable.
> >>>>
> >>>> 3. Reinstall IE7 EXACTLY per
> >>>> http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8,
> >>>> #10
> >>>> &
> >>>> #11; take note of #12, then STOP!
> >>>>
> >>>> NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
> >>>> installation source, not Automatic/Windows Update.
> >>>>
> >>>> Or Direct Download link:
> >>>> http://www.microsoft.com/downloads/d...0-081805b2f90b
> >>>>
> >>>> Tip: Save the installer to your desktop, do not Run it.
> >>>>
> >>>> 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
> >>>> critical updates offered. If a "Root Certificates" update is listed in
> >>>> the
> >>>> Optional category, install it to take full advantage of IE7's
> >>>> additional
> >>>> security.
> >>>>
> >>>> Also see:
> >>>>
> >>>> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
> >>>> http://blogs.msdn.com/ie/archive/200...lications.aspx
> >>>>
> >>>> What's New in Internet Explorer 7
> >>>> http://msdn2.microsoft.com/en-us/library/ms649487.aspx
> >>>>
> >>>> Release Notes
> >>>> http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
> >>>>
> >>>> IEBlog: IE and Windows XP Service Pack 3
> >>>> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
> >>>>
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.net/
> >>>>
> >>>> pat wrote:
> >>>>> Hi I just upgrade to IE7. Every time I restart my browser (IE7) I
> >>>>> lost
> >>>>> all
> >>>>> the history. I try many think but unable to fix. Can't find anything
> >>>>> on
> >>>>> the
> >>>>> web as of today. My number of days the history is kept is set to 20
> >>>>> days.
> >>>>>
> >>>>> any suggestion or plz help me.
> >>>>> thanks
>
>