You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
1. In Safe Mode, if necessary, uninstall IE7 (which automatically returns
you to IE6) EXACTLY per http://www.ie-vista.com/kbase2.html
[Only use the
Command %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via
2a. Uninstall all toolbars and third-party Windows Themes (including Window
2b. Disable all Norton Add-ons, if applicable.
3. Reinstall IE7 EXACTLY per
<= Steps #1-8, #10 &
#11; take note of #12, then STOP!
NB: Use http://www.microsoft.com/windows/downloads/default.mspx
installation source, not Automatic/Windows Update.
Or Direct Download link:
Tip: Save the installer to your desktop, do not Run it.
4. IMMEDIATELY go to http://windowsupdate.microsoft.com
and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, install it to take full advantage of IE7's additional
IEBlog : IE7 (Un)Installation and Anti-Malware Applications
What's New in Internet Explorer 7
IEBlog: IE and Windows XP Service Pack 3
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> I have a Dell laptop, runs on Windows XP. Last night I upgraded from IE6
> IE7. I rebooted. When I rebooted, I can click on my name and when windows
> starts loading, I get the Microsoft message saying there have encountered
> problem with my Windows Operating system and if I want to send an error
> report. I click No since Im not connected to the Internet. It then wont
> operate and is stuck. I see nothing but a blue, Dell wallpaper background.
> cant click start in the lower left corner because that doesnt come up.
> Nothing is on my desktop, i can get any toolbars, nothing..
> I tried to hit F8 while my computer starts to run in safe mode and safe
> in networking and it just does the same.
> I dont know how to use the commands in Dos to alter anything. I need help.
> My computer is frozen and stalled. I dont want to lose any of my music or
> Can anyone help me? It seems IE7 download has killed my windows operating
> system. That is the only thing i did yesterday different than normal was
> downloading the upgrade from IE6 to IE7