
11-20-2008
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Re: Cannot open xps Files
"B.J.K." <bjk002@gmail.com> wrote in message
news:OCYdML0SJHA.5080@TK2MSFTNGP03.phx.gbl...
> Juno wrote:
>
>>
>> "Information Technology" <bjk002@gmail.com> wrote in message
>> news:%23W%23z0lxSJHA.1184@TK2MSFTNGP03.phx.gbl...
>> > Juno wrote:
>> >
>> > > I have just started getting this when trying to open an xps file
>> > > "Your current security settings do not allow this file to be
>> > > downloaded" never been a problem before, any ideas what I have
>> > > done?
>> > >
>> > > Cheers...
>> >
>> >
>> >
>> > --
>> > Well, I'll start off with the obvious questions and go from there.
>> >
>> > Have you changed any security settings in the recent past?
>> >
>> > What version of IE and Windows are you running?
>> >
>> > Have you applied any recent updates to your windows machine?
>> >
>> > Have you installed any new software recently?
>> >
>> > Let's get those answers and we can move on from there.
>>
>> Hi, there are no settings recently changed
>>
>> IE7, XP Pro SP3
>>
>> Updates are installed automatically
>>
>> Nothing recently installed
>>
>> Rob...
>
> Next I would verify the source of the XPS is valid/not corrupt. Is
> there any way you can d/l the same document from another computer?
>
> If so, then the next step would be to evaluate security settings of IE.
>
> Goto Tools, Internet Options, Security tab. What "zone" level are you
> at? On the same tab, click the "custom" button. Ensure that XPS
> documents are "enabled".
>
> If that does not get it done, I would then look to either a recently
> installed toolbar (E.g. Yahoo toolbar), as they often come with their
> own set of security settings, or possibly a recent update to your virus
> software.
>
> If none of this works...
> --
>
Ding, just discovered the file was "Blocked" sorted now thanks all.
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