Inverted Black Image on IE7

Hello....1 user in my company is having problems viewing our public web site.
When they click here [http://www4.infotrieve.com/neworders/order_manual.asp]
most of the web page [middle-right] has a black background instead of white.

Text is visiable, buttons work, & page functions ok but the image on this
documet order form page is inverted & its only specific to 1 user. We have
even compared source code from the bad pc to a good pc & its identical.

Any thoughts?...thank you

"Ace" <Ace@discussions.microsoft.com> wrote in message
news:B9FABA39-DA5B-464C-B5A6-2CDAAA875BCB@microsoft.com...
> Hello....1 user in my company is having problems viewing our public web
> site.
> When they click here
> [http://www4.infotrieve.com/neworders/order_manual.asp]
> most of the web page [middle-right] has a black background instead of
> white.
>
> Text is visiable, buttons work, & page functions ok but the image on this
> documet order form page is inverted & its only specific to 1 user. We have
> even compared source code from the bad pc to a good pc & its identical.
>
> Any thoughts?...thank you

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Hi,
I suspect that High Contrast has been turned on.
Does [Alt + Shift + PrintScreen] revert to the standard display?

From Control Panel> Accessibility (XP) or Control Panel> Ease of Access
Center you can disable that keyboard shortcut.

Hope this helps,
Don
[MS MVP- IE]

"Ace" <Ace@discussions.microsoft.com> wrote in message
news:B9FABA39-DA5B-464C-B5A6-2CDAAA875BCB@microsoft.com...
> Hello....1 user in my company is having problems viewing our public web
site.
> When they click here
[http://www4.infotrieve.com/neworders/order_manual.asp]
> most of the web page [middle-right] has a black background instead of
white.
>
> Text is visiable, buttons work, & page functions ok but the image on this
> documet order form page is inverted & its only specific to 1 user. We have
> even compared source code from the bad pc to a good pc & its identical.
>
> Any thoughts?...thank you