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error message every time i shut down

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 11-16-2008
Craig
 

Posts: n/a
error message every time i shut down
every time i close the last instance of ie7, it comes up with "internet
explorer has stopped working" then a new box "internet exploror is
restarting. then it pops up with an error message (can't remember which) it's
doing my head in now. anyone got any solutions? it only started after trying
IE8 beta, then uninstalling and going back to IE7 (i think i performed a
system restore to achieve this)
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  #2 (permalink)  
Old 11-16-2008
Don Varnau
 

Posts: n/a
Re: error message every time i shut down
Hi,
Which version of Windows? (Including SP level- SP1,SP2,etc.)

Which (specific) version of Internet Explorer? (IE> Help> About - eg.
7.0.5730.13)
- - -
Start IE without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away it's being caused by a browser add-on.

For troubleshooting information see:
928426- Internet Explorer 7 may exit immediately when it includes an add-on
http://support.microsoft.com/kb/928426

More at:
Problem: Crashes or hangs
http://www.enhanceie.com/ie/troubleshoot.asp

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
- - -
With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us
-
Hope this helps,
Don
[MS MVP- IE]

"Craig" <Craig@discussions.microsoft.com> wrote in message
news:AEBE634D-09C9-4F15-B786-F041D9334F14@microsoft.com...
> every time i close the last instance of ie7, it comes up with "internet
> explorer has stopped working" then a new box "internet exploror is
> restarting. then it pops up with an error message (can't remember which)

it's
> doing my head in now. anyone got any solutions? it only started after

trying
> IE8 beta, then uninstalling and going back to IE7 (i think i performed a
> system restore to achieve this)


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  #3 (permalink)  
Old 11-16-2008
md
 

Posts: n/a
Re: error message every time i shut down
Try disabling Flash Player and see if that helps. From IE, choose
Tools>Manage Add-ons>Enable or Disable Add-ons and highlight
Shockwave
Flash Object and choose Disable. Close IE and see if the problem goes
away. Please share results if you don't mind -- curious if it works.
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