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  #1 (permalink)  
Old 11-15-2008
Rosie
 

Posts: n/a
Error
I keep getting this error when trying to update windows xp

Error 0X8OO7043C.......Can anyone help me with this!


Thank you
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  #2 (permalink)  
Old 11-15-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Error
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista SP1) when posting to this newsgroup.

0x8007043C
Means: ERROR_NOT_SAFEBOOT_SERVICE.
Translation: You need a service which is not available in safe mode.

I suspect that you're not in Safe Mode when you encounter this problem. Do
you have more than one (1) anti-virus application installed and loading at
boot?

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsof....windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/....windowsupdate

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rosie wrote:
> I keep getting this error when trying to update windows xp
>
> Error [0X8007043C].......Can anyone help me with this!


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