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IE7 has experienced a problem and needs to close when in Hotmail

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 11-14-2008
Voiceman777
 

Posts: n/a
IE7 has experienced a problem and needs to close when in Hotmail
IE7 running on XP Home W/SP3. When attempting to view or delete messages in
Hotmail, Error Message displays saying IE has experienced a problem and needs
to close. Regardless of which box is checked (Send or Don't Send), IE7
closes and I'm done. Have uninstalled/reinstalled IE7 and problem persists.
Please help.
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  #2 (permalink)  
Old 11-14-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: IE7 has experienced a problem and needs to close when in Hotmail
=> Does the behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;
or

2. Start | (All) Programs | Accessories | System Tools | Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Voiceman777 wrote:
> IE7 running on XP Home W/SP3. When attempting to view or delete messages
> in
> Hotmail, Error Message displays saying IE has experienced a problem and
> needs to close. Regardless of which box is checked (Send or Don't Send),
> IE7 closes and I'm done. Have uninstalled/reinstalled IE7 and problem
> persists. Please help.


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