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  #1 (permalink)  
Old 11-13-2008
Ronlene
 

Posts: n/a
Error message
Internet Explorer has encountered a problem and must close. How do I get rid
of this message???
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  #2 (permalink)  
Old 11-13-2008
Leonard Grey
 

Posts: n/a
Re: Error message
Your question does not contain all the required information needed for
us to help you. Please re-write your question, this time make sure you
have all the needed information and we'll try to help. This article:

"How to ask a question"
http://support.microsoft.com/kb/555375

will help you to create a question that is more likely to provide the
help you are seeking.

---
Leonard Grey
Errare Humanum Est

Ronlene wrote:
> Internet Explorer has encountered a problem and must close. How do I get rid
> of this message???

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  #3 (permalink)  
Old 11-13-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Error message
Repeat: Please state your full Windows version (e.g., WinXP SP3; Vista SP1)
when posting to this newsgroup.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Ronlene wrote:
> Internet Explorer has encountered a problem and must close. How do I get
> rid
> of this message???


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  #4 (permalink)  
Old 11-14-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Error message
"Ronlene" <Ronlene@discussions.microsoft.com> wrote in message
news:690B3F6A-87C4-491A-AAB9-1AAA8E05801A@microsoft.com...
> Internet Explorer has encountered a problem and must close. How do I get
> rid
> of this message???


Assuming IE7:



--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #5 (permalink)  
Old 11-14-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Error message
"Ronlene" <Ronlene@discussions.microsoft.com> wrote in message
news:690B3F6A-87C4-491A-AAB9-1AAA8E05801A@microsoft.com...
> Internet Explorer has encountered a problem and must close. How do I get
> rid
> of this message???


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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