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How do I get Flash files to run?

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 11-13-2008
RainPure
 

Posts: n/a
How do I get Flash files to run?
I am running Windows Vista Ultimate with IE 7 and all available updates on a
fairly new computer with plenty of memory.

When I try to run a flash file on a web site such as:

http://www.cbs.com/primetime/survivo...7SK_&play=true

I get a message that reads "This content requires Adobe Flash Player 9
Please click here to install it.

When I click on the link it takes me to the Adobe download site which says:
"Sorry, your platform is not supported.

The file plays as it should using Mozilla Firefox for a browser but not IE7.

Any help would be greatly appreciated.
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  #2 (permalink)  
Old 11-13-2008
Donald Anadell
 

Posts: n/a
Re: How do I get Flash files to run?

"RainPure" <RainPure@discussions.microsoft.com> wrote in message
news:4695D4AF-C775-48DA-85AA-32F23F98B1F9@microsoft.com...
>I am running Windows Vista Ultimate with IE 7 and all available updates on
>a
> fairly new computer with plenty of memory.
>
> When I try to run a flash file on a web site such as:
>
> http://www.cbs.com/primetime/survivo...7SK_&play=true
>
> I get a message that reads "This content requires Adobe Flash Player 9
> Please click here to install it.
>
> When I click on the link it takes me to the Adobe download site which
> says:
> "Sorry, your platform is not supported.
>
> The file plays as it should using Mozilla Firefox for a browser but not
> IE7.
>
> Any help would be greatly appreciated.


A related Thread in the Adobe Forums:
Topic Title: Sorry, your platform is not supported??
http://www.adobe.com/cfusion/webforu...adid=1402 297


Possible solution #1:

1. Download and Run the manual Flash Player Uninstaller:
http://download.macromedia.com/pub/f...ash_player.exe
2. Download and Run the manual Flash Player Installer:
http://www.macromedia.com/go/full_flashplayer_win_ie

Possible solution #2:

Open a Flash Player technical support via "webcase" at:
http://www.adobe.com/support/contact/

Good luck,

Donald Anadell


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