"Alan Justice" <firstname.lastname@example.org> wrote in message
> Here is the error msg:
> Microsoft Internet Explorer has encountered a problem and needs to close.
> We are sorry for the inconvenience.
> If you were in the middle of something, the information you were working
> might be lost.
> [check box] Restart Microsoft Internet Explorer
> PLEASE TELL MICROSOFT ABOUT THIS PROBLEM
> We have created an error report that you can send to us to help us improve
> MS IE..
> To see what data this error report contains, click here.
> [box to click to send report]
> I sent the report many times, but MS no longer supports Windows 98. In
> report, which is mostly gibberish to me, it mentions shdocvw.dll.
> I'm guessing reinstalling IE should be tried. Not sure how to do that.
> Alan Justice
> Alan Justice
> "Leonard Grey" <email@example.com> wrote in message
>> Would you like to tell us what the error message says?
>> (The exact text, please.)
>> Leonard Grey
>> Errare Humanum Est
>> Alan Justice wrote:
>> > I have IE 6.0 for Windows 98. I can browse from page to page fine, but
> if I
>> > have to close a page (such as when clicks open new pages in another
>> > and they pile up) I get an error message and have to reboot my
>> > computer.
I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
How to use Reset Internet Explorer Settings (RIES):
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
Unexplained computer behavior may be caused by deceptive software.
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email