Browser displays offline status although online

I'm asking this question for someone else. What would cause the following:

"I am on line now in Yahoo.com, but my browser shows as offline. I try to
change the status from drop down menu but it didn't work. I need help."

Thanks in advance,

sheana

Is there no answer to this question? Thanks anyway.

"sheana" <sheana@discussions.microsoft.com> wrote in message
news:u3vlVNDPJHA.1268@TK2MSFTNGP06.phx.gbl...
> I'm asking this question for someone else. What would cause the following:
>
> "I am on line now in Yahoo.com, but my browser shows as offline. I try to
> change the status from drop down menu but it didn't work. I need help."
>
> Thanks in advance,
>
> sheana
>