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application error messages

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 10-30-2008
Linda in Iowa
 

Posts: n/a
application error messages
I keep receiving messages like this:
The instruction at "0x7750d8f5" referenced memory at "0x0000041c". The
memory could not be "read".
Click ok to terminate the program.

the last time this happened I had clicked on a link in an email and after
closing the internet site I got the message.
There are various number/letter combinations in the error messages.
I have windowsXP home sp2


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  #2 (permalink)  
Old 10-30-2008
Leonard Grey
 

Posts: n/a
Re: application error messages
I'll have to make some guesses here, because your question lacks
sufficient detail.

I'll guess that the program you're talking about that has the problem
("Click ok to terminate the program") is Internet Explorer, since this
is, after all, a newsgroup about Internet Explorer.

I'll also guess that the version of Internet Explorer you have is IE 7,
since that's the most current version.

(If either of my guesses is wrong, don't blame me.)

Run Internet Explorer 7 in 'No Add-Ons' mode:

Start > All Programs > Accessories > System Tools > Internet Explorer
(No Add-Ons)

Alternatively, you can create a shortcut on your desktop with the
following target path:

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

If no problems occur in 'No Add-Ons' mode, the problem is caused by one
of the add-ons that load together with Internet Explorer 7.

Problems with Internet Explorer can also be caused by the presence of
viruses or other malicious software.

---
Leonard Grey
Errare Humanum Est

Linda in Iowa wrote:
> I keep receiving messages like this:
> The instruction at "0x7750d8f5" referenced memory at "0x0000041c". The
> memory could not be "read".
> Click ok to terminate the program.
>
> the last time this happened I had clicked on a link in an email and after
> closing the internet site I got the message.
> There are various number/letter combinations in the error messages.
> I have windowsXP home sp2
>
>

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  #3 (permalink)  
Old 10-30-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: application error messages
"Linda in Iowa" <linda1264@mchsi.com> wrote in message
news:OzdTkUqOJHA.1744@TK2MSFTNGP06.phx.gbl...
>I keep receiving messages like this:
> The instruction at "0x7750d8f5" referenced memory at "0x0000041c". The
> memory could not be "read".
> Click ok to terminate the program.
>
> the last time this happened I had clicked on a link in an email and after
> closing the internet site I got the message.
> There are various number/letter combinations in the error messages.
> I have windowsXP home sp2
>


Do a thorough check for malware, following all of the steps at one of these
Web pages, including HijackThis.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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