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IE randomly shutting down

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 10-28-2008
Whit1
 

Posts: n/a
IE randomly shutting down
We have a Java application running with struts on Tomcat and we have users
accessing the app with IE7 and IE6. IE will just shut down with now error
messages and no warnings under random scenarios. No specific path will cause
this to happen. We checked logs and nothing is posted. We turned on Dr.
Watson and it shows us nothing. Any body know what could be causing this or
how to go about diagnosing the problem?
--
TWhit
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  #2 (permalink)  
Old 10-29-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: IE randomly shutting down
"Whit1" <Whit1@discussions.microsoft.com> wrote in message
news:B6239636-8F7A-4C47-93E5-9097D3B1886C@microsoft.com...
> We have a Java application running with struts on Tomcat and we have users
> accessing the app with IE7 and IE6. IE will just shut down with now error
> messages and no warnings under random scenarios. No specific path will
> cause
> this to happen. We checked logs and nothing is posted. We turned on Dr.
> Watson and it shows us nothing. Any body know what could be causing this
> or
> how to go about diagnosing the problem?
> --
> TWhit


Do a thorough check for malware, following all of the steps at one of these
Web pages, including HijackThis.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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