Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
If tweaking your third-party firewall's settings doesn't help, try the
following:
1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB956390)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.
3. Re-do #1 above.
4. Go to
http://windowsupdate.microsoft.com and install any Critical Updates
offered (i.e., KB956390). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.
If no joy or the above doesn't apply...
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
bandwood1@gmail.com wrote:
> Please help.
>
> Everything was working fine (that is IE7 was connecting to internet
> ok) and then Windows Update upgraded the computer from Win XP SP2 to
> SP3.
>
> After the installation and reboot, IE7 will not connect to the
> internet. The intenet connection is fine and can ping www.microsoft.com,
> but IE7 does not connect.
>
> I have run IE7 with Addons removed - no difference.
>
> Thanks in advance,
> Dennis,