Before installing IE 7 you need to have carefully followed the
procedures described here:
If you did not follow these instructions you may have a damaged or
incomplete installation. Uninstall IE 7 (which automatically returns you
to your previous version of Internet Explorer) by following these
then follow the procedures described above and re-install IE 7. It's
better to download the IE 7 installer directly from Microsoft and
install from your hard disk (rather than going through Windows Update).
Note: If you installed Service Pack 3 after you installed IE 7, you will
have to remove SP 3 before you can remove IE 7.
Malicious software ("malware") could be installed on your computer.
Make sure that your anti-malware software is running, then download the
latest signatures and run a full scan.
If you don't have comprehensive anti-malware software, that's like
driving a car without seats belts or air bags. Either way, you're
eventually going to get hammered. Install comprehensive anti-malware
software and learn how to use its features. A 'comprehensive' solution
scans for all types of malicious software in the background, on demand
and on schedule.
For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner
Panda ActiveScan (http://www.pandasoftware.com/activescan
Download HijackThis from www.trendsecure.com
. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and temerc.com -- but not
here. Within a day, sometimes within an hour, you'll have one-on-one
step-by-step advice from a security expert on cleaning up any
infestations—or you'll have a clean bill of health from the volunteer
Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional.
Errare Humanum Est
> Hi Leonard:
> I ran IE 7 in 'No Add-On" mode and it did NOT solve the problem.
> My internet surfing is a mess.
> I scanned w\Microsoft anti-malware and no infected objects were found.
> It's funny, sometimes I can reply to you and cruise ebay but Hotmail is
> almost unusable. Also TV listings on familiar sites, but othertimes OK!
> What would you suggest next?
> "Leonard Grey" wrote:
>> Should we guess what versions of Internet Explorer and Windows you have?
>> For Internet Explorer 7:
>> Run Internet Explorer 7 in 'No Add-Ons' mode --
>> If you have Vista: Start > type Internet Explorer in the Start Search
>> box > click Internet Explorer (No Add-Ons)
>> If you have XP: Start > All Programs > Accessories > System Tools >
>> Internet Explorer (No Add-Ons)
>> Alternatively, you can create a shortcut on your desktop with the
>> following target path:
>> "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
>> If no problems occur in 'No Add-Ons' mode, the problem is caused by one
>> of the add-ons that load together with Internet Explorer 7.
>> Problems with Internet Explorer can also be caused by the presence of
>> viruses or other malicious software.
>> Leonard Grey
>> Errare Humanum Est
>> Panador wrote:
>>> I frequently get this error box when I surf now (has been getting worse) and
>>> IE closes during the most routine surfing. Seems to affect Hotmail the most
>>> but makes surfing in general unacceptable. I have deleted cookies, etc and
>>> even used System Restore but still no luck. Am using XP. Have done Microsoft
>>> Updates. Any suggestions?