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SAP Portal 6.0 IE7 Problems

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 10-22-2008
Airmid
 

Posts: n/a
SAP Portal 6.0 IE7 Problems
When login to SAP portal 6.0 enterprise with IE6 everything works fine,
upgraded to IE7 after login it displays portal page small as if not 100% zoom
level, as well as links in SAP portal does not work.
Script errors take place with IE7, but i can not isolate the problem.
I have added url to secure zone, but same problem.
Strange thing is that customer was able to use portal correctly on previous
laptop.
I checked everything setup the same, the only difference is IE7 ver.
Old Working IE 7.0.5730.11 new not working 7.0.5730.13.
I have tried to downgrade to old version , but IE7 refused to install and
reverted back to ie6.
Any help with why SAP portal not running correctly?
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  #2 (permalink)  
Old 10-22-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: SAP Portal 6.0 IE7 Problems
There is very little difference between v7.0.5730.11 and v7.0.5730.13. The
main difference is that installing the latter does not require Validation
(the former may behave the same way now, too).

You can't downgrade IE7. If you have the installer for v7.0.5730.11, you'd
have to uninstall v7.0.5730.13 and then install v7.0.5730.11 (though I doubt
doing so would make any difference).

I'd also check with SAP before proceeding below.

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

• Right-click on the blue IE desktop icon and select Start without
Add-ons; or

• Start > (All) Programs > Accessories > System Tools > Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 *exactly* per the link below (which
automatically returns you to IE6), (b) all toolbars and (c) all third-party
Windows Themes (including Window Blinds) and do NOT reinstall IE7, does this
behavior persist?

NB: If it does, do NOT reinstall IE7 (either version).

Uninstalling IE7
http://www.ie-vista.com/kbase2.html
[Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot
uninstall via Add/Remove Programs! Ignore any references to Vista on the
above page. It's safe to ignore any "such and such may not work" warnings.
Ignore any references to Vista on the webpage.]

Also see:

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

4. Assuming IE6 does not have these problems (other than opening a link in a
new tab, which will not be available), the follow is required reading IMHO
before reinstalling IE7:

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
STOP
http://www.ie-vista.com/known_issues.html#pre-install

I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.

Or use this Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b
(Tip: Save the installer to your desktop, do not Run it.)

5. Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Software Updates category offers Root Certificates update, opt to install it
to take full advantage of IE7's additional security.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Airmid wrote:
> When login to SAP portal 6.0 enterprise with IE6 everything works fine,
> upgraded to IE7 after login it displays portal page small as if not 100%
> zoom level, as well as links in SAP portal does not work.
> Script errors take place with IE7, but i can not isolate the problem.
> I have added url to secure zone, but same problem.
> Strange thing is that customer was able to use portal correctly on
> previous
> laptop.
> I checked everything setup the same, the only difference is IE7 ver.
> Old Working IE 7.0.5730.11 new not working 7.0.5730.13.
> I have tried to downgrade to old version , but IE7 refused to install and
> reverted back to ie6.
> Any help with why SAP portal not running correctly?


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