IE 7 Crash when Downloading Adobe Reader 9

I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader 8 to
version 9. Any suggestions?

HI MK,

Try this site to test and upgrade your Reader -
http://www.adobe.com/shockwave/welcome

Regards.

"MKUser" <MKUser@discussions.microsoft.com> wrote in message
newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader 8
> to
> version 9. Any suggestions?
>

"MKUser" <MKUser@discussions.microsoft.com> wrote in message
newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
>I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader 8
>to
> version 9.

>Any suggestions?

If the online installation is failing you, download the setup file to your
desktop and run it from there:

Direct Download from Adobe Reader 9 setup file:
http://ardownload.adobe.com/pub/adob...dr90_en_US.exe

Alternative Download location for Adobe Reader 9 setup file:
http://www.filehippo.com/download_adobe_reader/

Good luck,

Donald Anadell



>

This is also happening to me. I have already un-installed and re-installed
by downloading AR 9 and manually installing it, that doesn't help. IE
doesn't crash, but Adobe Reader crashes. I can open AR9 fine from my desktop
with no problems whatsoever. The two programs together are NOT compatible.

"Donald Anadell" wrote:

>
> "MKUser" <MKUser@discussions.microsoft.com> wrote in message
> newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader 8
> >to
> > version 9.
>
> >Any suggestions?
>
> If the online installation is failing you, download the setup file to your
> desktop and run it from there:
>
> Direct Download from Adobe Reader 9 setup file:
> http://ardownload.adobe.com/pub/adob...dr90_en_US.exe
>
> Alternative Download location for Adobe Reader 9 setup file:
> http://www.filehippo.com/download_adobe_reader/
>
> Good luck,
>
> Donald Anadell
>
>
>
> >
>
>
>

"Paula" <Paula@discussions.microsoft.com> wrote in message
news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> This is also happening to me. I have already un-installed and
> re-installed
> by downloading AR 9 and manually installing it, that doesn't help. IE
> doesn't crash, but Adobe Reader crashes. I can open AR9 fine from my
> desktop
> with no problems whatsoever.

>The two programs together are NOT compatible.

I have no compatibility issues here with Windows XP SP3/IE7 and Adobe Reader
9 on the 5 machines I maintain. I don't know exactly what your problem with
getting Adobe Reader 9 installed properly stems from, you might check some
of the following resources for additional help:

Adobe Reader Forum:
http://www.adobeforums.com/webx/.ee6b2e6/

Adobe Reader Main Support page:
http://www.adobe.com/support/reader/

Troubleshooting Adobe Reader Download and Installation Problems (9.0 on
Windows):
http://kb.adobe.com/selfservice/view...3595&sliceId=1

Open a "Web Case" with Adobe for technical support with installation
problems:
http://www.adobe.com/support/contact/

Good luck,

Donald Anadell


>
> "Donald Anadell" wrote:
>
>>
>> "MKUser" <MKUser@discussions.microsoft.com> wrote in message
>> newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
>> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader
>> >8
>> >to
>> > version 9.
>>
>> >Any suggestions?
>>
>> If the online installation is failing you, download the setup file to
>> your
>> desktop and run it from there:
>>
>> Direct Download from Adobe Reader 9 setup file:
>> http://ardownload.adobe.com/pub/adob...dr90_en_US.exe
>>
>> Alternative Download location for Adobe Reader 9 setup file:
>> http://www.filehippo.com/download_adobe_reader/
>>
>> Good luck,
>>
>> Donald Anadell
>>
>>
>>
>> >
>>
>>
>>

Thanks much, Donald-I will try those links. I am also using IE 7 and SP 3.
I had no problem using earlier versions of Adobe Reader. After I posted
this, I have tried using Safari and Firefox to open PDF's and those browsers
crash as well, so the problem *is* with my upgraded version of Adobe Reader
and not IE.


Paula


"Donald Anadell" wrote:

>
> "Paula" <Paula@discussions.microsoft.com> wrote in message
> news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> > This is also happening to me. I have already un-installed and
> > re-installed
> > by downloading AR 9 and manually installing it, that doesn't help. IE
> > doesn't crash, but Adobe Reader crashes. I can open AR9 fine from my
> > desktop
> > with no problems whatsoever.
>
> >The two programs together are NOT compatible.
>
> I have no compatibility issues here with Windows XP SP3/IE7 and Adobe Reader
> 9 on the 5 machines I maintain. I don't know exactly what your problem with
> getting Adobe Reader 9 installed properly stems from, you might check some
> of the following resources for additional help:
>
> Adobe Reader Forum:
> http://www.adobeforums.com/webx/.ee6b2e6/
>
> Adobe Reader Main Support page:
> http://www.adobe.com/support/reader/
>
> Troubleshooting Adobe Reader Download and Installation Problems (9.0 on
> Windows):
> http://kb.adobe.com/selfservice/view...3595&sliceId=1
>
> Open a "Web Case" with Adobe for technical support with installation
> problems:
> http://www.adobe.com/support/contact/
>
> Good luck,
>
> Donald Anadell
>
>
> >
> > "Donald Anadell" wrote:
> >
> >>
> >> "MKUser" <MKUser@discussions.microsoft.com> wrote in message
> >> newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> >> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader
> >> >8
> >> >to
> >> > version 9.
> >>
> >> >Any suggestions?
> >>
> >> If the online installation is failing you, download the setup file to
> >> your
> >> desktop and run it from there:
> >>
> >> Direct Download from Adobe Reader 9 setup file:
> >> http://ardownload.adobe.com/pub/adob...dr90_en_US.exe
> >>
> >> Alternative Download location for Adobe Reader 9 setup file:
> >> http://www.filehippo.com/download_adobe_reader/
> >>
> >> Good luck,
> >>
> >> Donald Anadell
> >>
> >>
> >>
> >> >
> >>
> >>
> >>
>
>
>

One final note- I downloaded Adobe Reader 8.1.3 last night and manually
installed it. Everything is working fine, I have no crash issues with any
browser.


Paula

"Paula" wrote:

> Thanks much, Donald-I will try those links. I am also using IE 7 and SP 3.
> I had no problem using earlier versions of Adobe Reader. After I posted
> this, I have tried using Safari and Firefox to open PDF's and those browsers
> crash as well, so the problem *is* with my upgraded version of Adobe Reader
> and not IE.
>
>
> Paula
>
>
> "Donald Anadell" wrote:
>
> >
> > "Paula" <Paula@discussions.microsoft.com> wrote in message
> > news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> > > This is also happening to me. I have already un-installed and
> > > re-installed
> > > by downloading AR 9 and manually installing it, that doesn't help. IE
> > > doesn't crash, but Adobe Reader crashes. I can open AR9 fine from my
> > > desktop
> > > with no problems whatsoever.
> >
> > >The two programs together are NOT compatible.
> >
> > I have no compatibility issues here with Windows XP SP3/IE7 and Adobe Reader
> > 9 on the 5 machines I maintain. I don't know exactly what your problem with
> > getting Adobe Reader 9 installed properly stems from, you might check some
> > of the following resources for additional help:
> >
> > Adobe Reader Forum:
> > http://www.adobeforums.com/webx/.ee6b2e6/
> >
> > Adobe Reader Main Support page:
> > http://www.adobe.com/support/reader/
> >
> > Troubleshooting Adobe Reader Download and Installation Problems (9.0 on
> > Windows):
> > http://kb.adobe.com/selfservice/view...3595&sliceId=1
> >
> > Open a "Web Case" with Adobe for technical support with installation
> > problems:
> > http://www.adobe.com/support/contact/
> >
> > Good luck,
> >
> > Donald Anadell
> >
> >
> > >
> > > "Donald Anadell" wrote:
> > >
> > >>
> > >> "MKUser" <MKUser@discussions.microsoft.com> wrote in message
> > >> newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> > >> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader
> > >> >8
> > >> >to
> > >> > version 9.
> > >>
> > >> >Any suggestions?
> > >>
> > >> If the online installation is failing you, download the setup file to
> > >> your
> > >> desktop and run it from there:
> > >>
> > >> Direct Download from Adobe Reader 9 setup file:
> > >> http://ardownload.adobe.com/pub/adob...dr90_en_US.exe
> > >>
> > >> Alternative Download location for Adobe Reader 9 setup file:
> > >> http://www.filehippo.com/download_adobe_reader/
> > >>
> > >> Good luck,
> > >>
> > >> Donald Anadell
> > >>
> > >>
> > >>
> > >> >
> > >>
> > >>
> > >>
> >
> >
> >

Hey guys,
I'm having the same problem...wondering what Anti-virus program you guys are
using?

"Paula" wrote:

> One final note- I downloaded Adobe Reader 8.1.3 last night and manually
> installed it. Everything is working fine, I have no crash issues with any
> browser.
>
>
> Paula
>
> "Paula" wrote:
>
> > Thanks much, Donald-I will try those links. I am also using IE 7 and SP 3.
> > I had no problem using earlier versions of Adobe Reader. After I posted
> > this, I have tried using Safari and Firefox to open PDF's and those browsers
> > crash as well, so the problem *is* with my upgraded version of Adobe Reader
> > and not IE.
> >
> >
> > Paula
> >
> >
> > "Donald Anadell" wrote:
> >
> > >
> > > "Paula" <Paula@discussions.microsoft.com> wrote in message
> > > news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> > > > This is also happening to me. I have already un-installed and
> > > > re-installed
> > > > by downloading AR 9 and manually installing it, that doesn't help. IE
> > > > doesn't crash, but Adobe Reader crashes. I can open AR9 fine from my
> > > > desktop
> > > > with no problems whatsoever.
> > >
> > > >The two programs together are NOT compatible.
> > >
> > > I have no compatibility issues here with Windows XP SP3/IE7 and Adobe Reader
> > > 9 on the 5 machines I maintain. I don't know exactly what your problem with
> > > getting Adobe Reader 9 installed properly stems from, you might check some
> > > of the following resources for additional help:
> > >
> > > Adobe Reader Forum:
> > > http://www.adobeforums.com/webx/.ee6b2e6/
> > >
> > > Adobe Reader Main Support page:
> > > http://www.adobe.com/support/reader/
> > >
> > > Troubleshooting Adobe Reader Download and Installation Problems (9.0 on
> > > Windows):
> > > http://kb.adobe.com/selfservice/view...3595&sliceId=1
> > >
> > > Open a "Web Case" with Adobe for technical support with installation
> > > problems:
> > > http://www.adobe.com/support/contact/
> > >
> > > Good luck,
> > >
> > > Donald Anadell
> > >
> > >
> > > >
> > > > "Donald Anadell" wrote:
> > > >
> > > >>
> > > >> "MKUser" <MKUser@discussions.microsoft.com> wrote in message
> > > >> newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> > > >> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader
> > > >> >8
> > > >> >to
> > > >> > version 9.
> > > >>
> > > >> >Any suggestions?
> > > >>
> > > >> If the online installation is failing you, download the setup file to
> > > >> your
> > > >> desktop and run it from there:
> > > >>
> > > >> Direct Download from Adobe Reader 9 setup file:
> > > >> http://ardownload.adobe.com/pub/adob...dr90_en_US.exe
> > > >>
> > > >> Alternative Download location for Adobe Reader 9 setup file:
> > > >> http://www.filehippo.com/download_adobe_reader/
> > > >>
> > > >> Good luck,
> > > >>
> > > >> Donald Anadell
> > > >>
> > > >>
> > > >>
> > > >> >
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >

On Nov 23, 8:48*am, LIor <L...@discussions.microsoft.com> wrote:
> Hey guys,
> I'm having the same problem...wondering what Anti-virus program you guys are
> using?
>
>
>
> "Paula" wrote:
> > One final note- I downloaded Adobe Reader 8.1.3 last night and manually
> > installed it. *Everything is working fine, *I have no crash issues with any
> > browser.
>
> > Paula
>
> > "Paula" wrote:
>
> > > Thanks much, Donald-I will try those links. *I am also using IE 7 and SP 3. *
> > > I had no problem using earlier versions of Adobe Reader. *After I posted
> > > this, I have tried using Safari and Firefox to open PDF's and those browsers
> > > crash as well, so the problem *is* with my upgraded version of Adobe Reader
> > > and not IE.
>
> > > Paula
>
> > > "Donald Anadell" wrote:
>
> > > > "Paula" <Pa...@discussions.microsoft.com> wrote in message
> > > >news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> > > > > This is also happening to me. *I have already un-installed and
> > > > > re-installed
> > > > > by downloading AR 9 and manually installing it, that doesn't help.. *IE
> > > > > doesn't crash, but Adobe Reader crashes. *I can open AR9 fine from my
> > > > > desktop
> > > > > with no problems whatsoever.
>
> > > > >The two programs together are NOT compatible.
>
> > > > I have no compatibility issues here with Windows XP SP3/IE7 and Adobe Reader
> > > > 9 on the 5 machines I maintain. *I don't know exactly what your problem with
> > > > getting Adobe Reader 9 installed properly stems from, you might check some
> > > > of the following resources for additional help:
>
> > > > Adobe Reader Forum:
> > > >http://www.adobeforums.com/webx/.ee6b2e6/
>
> > > > Adobe Reader Main Support page:
> > > >http://www.adobe.com/support/reader/
>
> > > > Troubleshooting Adobe Reader Download and Installation Problems (9.0 on
> > > > Windows):
> > > >http://kb.adobe.com/selfservice/view...Id=kb403595&sl...
>
> > > > Open a "Web Case" with Adobe for technical support with installation
> > > > problems:
> > > >http://www.adobe.com/support/contact/
>
> > > > Good luck,
>
> > > > Donald Anadell
>
> > > > > "Donald Anadell" wrote:
>
> > > > >> "MKUser" <MKU...@discussions.microsoft.com> wrote in message
> > > > >>newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> > > > >> >I run IE 7 on XP Sp3. IE 7 crashes when I try to upgrade my Adobe Reader
> > > > >> >8
> > > > >> >to
> > > > >> > version 9.
>
> > > > >> >Any suggestions?
>
> > > > >> If the online installation is failing you, download the setup file to
> > > > >> your
> > > > >> desktop and run it from there:
>
> > > > >> Direct Download from Adobe Reader 9 setup file:
> > > > >>http://ardownload.adobe.com/pub/adob...0/enu/AdbeRdr9...
>
> > > > >> Alternative Download location for Adobe Reader 9 setup file:
> > > > >>http://www.filehippo.com/download_adobe_reader/
>
> > > > >> Good luck,
>
> > > > >> Donald Anadell- Hide quoted text -
>
> - Show quoted text -

I am having the same problem as well. Everything was working fine
when I had Adobe Reader 8 and as soon as I updated to 9 this problem
started occurring. I also Adobe Acrobat 8.1.2 so it makes no sense to
have Adobe Reader 9 on my computer. I tried uninstalling without
reinstalling and IE still crashes. From what I can see in the event
viewer, is that some kind of Adobe Reader 9 configuration update is
occuring right before the IE crash.

I am running IE 7 and some of my friends are having the same issue
with IE 6 as well.

Any advice anyone?

On Nov 23, 8:48*am, LIor <L...@discussions.microsoft.com> wrote:
> Hey guys,
> I'm having the same problem...wondering what Anti-virus program you guys are
> using?
>
>
>
> "Paula" wrote:
> > One final note- I downloadedAdobeReader 8.1.3 last night and manually
> > installed it. *Everything is working fine, *I have no crash issues with any
> > browser.
>
> > Paula
>
> > "Paula" wrote:
>
> > > Thanks much, Donald-I will try those links. *I am also usingIE7 andSP 3. *
> > > I had no problem using earlier versions ofAdobeReader. *After I posted
> > > this, I have tried using Safari and Firefox to open PDF's and those browsers
> > > crash as well, so the problem *is* with my upgraded version ofAdobeReader
> > > and notIE.
>
> > > Paula
>
> > > "Donald Anadell" wrote:
>
> > > > "Paula" <Pa...@discussions.microsoft.com> wrote in message
> > > >news:633FEAB0-B9CA-49F1-A092-C7F40A3B7E0C@microsoft.com...
> > > > > This is also happening to me. *I have already un-installed and
> > > > > re-installed
> > > > > by downloading AR 9 and manually installing it, that doesn't help.. *IE
> > > > > doesn't crash, butAdobeReadercrashes. *I can open AR9 fine frommy
> > > > > desktop
> > > > > with no problems whatsoever.
>
> > > > >The two programs together are NOT compatible.
>
> > > > I have no compatibility issues here with Windows XP SP3/IE7 andAdobeReader
> > > > 9 on the 5 machines I maintain. *I don't know exactly what your problem with
> > > > gettingAdobeReader 9 installed properly stems from, you might checksome
> > > > of the following resources for additional help:
>
> > > >AdobeReader Forum:
> > > >http://www.adobeforums.com/webx/.ee6b2e6/
>
> > > >AdobeReader Main Support page:
> > > >http://www.adobe.com/support/reader/
>
> > > > TroubleshootingAdobeReader Download and Installation Problems (9.0 on
> > > > Windows):
> > > >http://kb.adobe.com/selfservice/view...Id=kb403595&sl...
>
> > > > Open a "Web Case" withAdobefor technical support with installation
> > > > problems:
> > > >http://www.adobe.com/support/contact/
>
> > > > Good luck,
>
> > > > Donald Anadell
>
> > > > > "Donald Anadell" wrote:
>
> > > > >> "MKUser" <MKU...@discussions.microsoft.com> wrote in message
> > > > >>newsCA9608B-7781-48EA-A085-2DABC62279AB@microsoft.com...
> > > > >> >I runIE7 on XP Sp3.IE7crasheswhen I try to upgrade myAdobeReader
> > > > >> >8
> > > > >> >to
> > > > >> > version 9.
>
> > > > >> >Any suggestions?
>
> > > > >> If the online installation is failing you, download the setup file to
> > > > >> your
> > > > >> desktop and run it from there:
>
> > > > >> Direct Download fromAdobeReader 9 setup file:
> > > > >>http://ardownload.adobe.com/pub/adob...0/enu/AdbeRdr9...
>
> > > > >> Alternative Download location forAdobeReader 9 setup file:
> > > > >>http://www.filehippo.com/download_adobe_reader/
>
> > > > >> Good luck,
>
> > > > >> Donald Anadell- Hide quoted text -
>
> - Show quoted text -

I am having the same problem as well. Everything was working fine
when I had Adobe Reader 8 and as soon as I updated to 9 this problem
started occurring. I also have Adobe Acrobat 8.1.2 installed so it
makes no sense to
have Adobe Reader 9 on my computer. I tried uninstalling Reader 9
without
reinstalling and IE still crashes. From what I can see in the event
viewer, is that some kind of Adobe Reader 9 configuration update is
occuring right before the IE crash.

I am running IE 7 and some of my friends are having the same issue
with IE 6 as well.


Any advice anyone?