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Can not login into Hotmail email now

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 09-20-2008
Joe
 

Posts: n/a
Can not login into Hotmail email now
When I try to login to my hotmail account -- I can login but then I get the
message that tells me I must update my web browser, which is clearly wrong.
My current IE version is 7.0.5730.13 and I'm running XP Pro Version 5.1.2600
SP3 Build 2600.

Can someone please help me fix my problem?

Thank you in advance!

Always take care,
Joe
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  #2 (permalink)  
Old 09-20-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can not login into Hotmail email now
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Joe wrote:
> When I try to login to my hotmail account -- I can login but then I get
> the
> message that tells me I must update my web browser, which is clearly
> wrong.
> My current IE version is 7.0.5730.13 and I'm running XP Pro Version
> 5.1.2600
> SP3 Build 2600.
>
> Can someone please help me fix my problem?


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  #3 (permalink)  
Old 09-20-2008
Joe
 

Posts: n/a
Re: Can not login into Hotmail email now
Thank you for the reply. I use the complete ZoneAlarm Security Suite which
has both antivirus and firewall protection.

Thanks,
Joe

"PA Bear [MS MVP]" wrote:

> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Joe wrote:
> > When I try to login to my hotmail account -- I can login but then I get
> > the
> > message that tells me I must update my web browser, which is clearly
> > wrong.
> > My current IE version is 7.0.5730.13 and I'm running XP Pro Version
> > 5.1.2600
> > SP3 Build 2600.
> >
> > Can someone please help me fix my problem?

>
>

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  #4 (permalink)  
Old 09-20-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can not login into Hotmail email now
This issue is most commonly associated with (misconfigured) third-party
firewalls. If you disable the ZA firewall AND THEN enable the Windows
Firewall, does the behavior persist?

Are you running the most recent version of ZASS and are all available
updates installed? Was ZASS (including the firewall) running in the
background when you installed WinXP SP3? Is the machine fully patched at
Windows Update?
--
~PA Bear

Joe wrote:
> Thank you for the reply. I use the complete ZoneAlarm Security Suite which
> has both antivirus and firewall protection.
>
> "PA Bear [MS MVP]" wrote:
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Joe wrote:
>>> When I try to login to my hotmail account -- I can login but then I get
>>> the
>>> message that tells me I must update my web browser, which is clearly
>>> wrong.
>>> My current IE version is 7.0.5730.13 and I'm running XP Pro Version
>>> 5.1.2600
>>> SP3 Build 2600.
>>>
>>> Can someone please help me fix my problem?


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