No windows update, printing HTML from Outlook crashes Outlook, IE keeps crashing

Dear all,

A wee while back an XP SP3 with IE7 downloaded and installed a few windows
updates and subsequently couldn't view any HTML emails, even after a
restart. Uninstalling the updates didn't help but downgrading to IE6 did.
Trying to uprgade to IE7 after that was not possible, and the Windows Update
site loaded "blank", i.e. nothing rendered but a blank white page. Things
have now got worse though. IE6 crashes when browsing most sites and
printing HTML emails from Outlook does nothing at best, but on occasion
completely crashes Outlook.

Anyone got any ideas?

TIA,

Jarryd

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://spywarehammer.com/simplemachi...php?board=10.0, or other
appropriate forums for review by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jarryd wrote:
> A wee while back an XP SP3 with IE7 downloaded and installed a few windows
> updates and subsequently couldn't view any HTML emails, even after a
> restart. Uninstalling the updates didn't help but downgrading to IE6 did.
> Trying to uprgade to IE7 after that was not possible, and the Windows
> Update
> site loaded "blank", i.e. nothing rendered but a blank white page. Things
> have now got worse though. IE6 crashes when browsing most sites and
> printing HTML emails from Outlook does nothing at best, but on occasion
> completely crashes Outlook.
>
> Anyone got any ideas?
>
> TIA,
>
> Jarryd

In my computer there are a lot errors,but every time I solved
problem.And some days ago my new important mail was damaged.But to my
surprise-'ost in pst'
(http://www.recoverytoolbox.com/conve...o_pst.html)-it
helped me very good.As far as I remember tool has free status.Moreover
it can help to convert *.ost files to *.pst files, that can be easily
opened by any email client.


--
zlatan24

"undisclosed" wrote in message
news:58b8f2d37efde04adec42787e8c93fd4@nntp-gateway.com...

> (http://www.recoverytoolbox.com/conve...o_pst.html)-it
> helped me very good.As far as I remember tool has free status.Moreover
> it can help to convert *.ost files to *.pst files, that can be easily
> opened by any email client.

Firstly only OUTLOOK can open pst files, NOT "any" email client
and secondly, please QUOTE the post you are replying to so everyone knows to
whom you are talking and about what.

Thank you.

[If it smells like spam, it's prolly spam]

undisclosed wrote:
> In my computer there are a lot errors,but every time I solved
> problem.And some days ago my new important mail was damaged.But to my
> surprise-'ost in pst'
> (XXX.recoverytoolbox.com/convert_microsoft_ost_to_pst.html)-it
> helped me very good.As far as I remember tool has free status.Moreover
> it can help to convert *.ost files to *.pst files, that can be easily
> opened by any email client.