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Explorer crashes on Exit citing HP smart web printing

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 09-06-2008
jnt@renaissance-labs.org
 

Posts: n/a
Explorer crashes on Exit citing HP smart web printing
I have the same problem:

Windows Vista Ultimate running on an iMac

1. HP smart web printing was not loaded nor appeared referenced
anywhere on the machine
2. I loaded the latest version of HP smart web printing. Did not fix
the problem.
3. I completely removed HP smart web printing. Did not fix the
problem.
4. I ran Explorer without add-ons. Did fix the problem.
5. I want my add-ons, none of which appear to have anything to do with
HP.

James
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  #2 (permalink)  
Old 09-06-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Explorer crashes on Exit citing HP smart web printing
<jnt@renaissance-labs.org> wrote in message
news:0f702571-e0f0-4bbc-ba27-04f5f78c0937@q5g2000prf.googlegroups.com...
>I have the same problem:
>
> Windows Vista Ultimate running on an iMac
>
> 1. HP smart web printing was not loaded nor appeared referenced
> anywhere on the machine
> 2. I loaded the latest version of HP smart web printing. Did not fix
> the problem.
> 3. I completely removed HP smart web printing. Did not fix the
> problem.
> 4. I ran Explorer without add-ons. Did fix the problem.
> 5. I want my add-ons, none of which appear to have anything to do with
> HP.



Same problem as what?

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #3 (permalink)  
Old 09-06-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Explorer crashes on Exit citing HP smart web printing
Have you contacted HP Support?

In no certain order:

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jnt@renaissance-labs.org wrote:
> I have the same problem:
>
> Windows Vista Ultimate running on an iMac
>
> 1. HP smart web printing was not loaded nor appeared referenced
> anywhere on the machine
> 2. I loaded the latest version of HP smart web printing. Did not fix
> the problem.
> 3. I completely removed HP smart web printing. Did not fix the
> problem.
> 4. I ran Explorer without add-ons. Did fix the problem.
> 5. I want my add-ons, none of which appear to have anything to do with
> HP.
>
> James


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