Repost: Always state your full Windows version (e.g., Vista SP1) when
posting to this newsgroup, please. (You never state this information in
your earlier thread either.)
Repost: Is the machine fully patched? (Ditto)
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
Unexplained computer behavior may be caused by deceptive software
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Well, moving ahead with my trouble shooting, I was directed to do SFC
> /scannow. My Vista Ultimate 64-bit OS executed it, said: "Windows
> Protection found corrupt files and successfully repaired them. Details
> included in the CBS. Log windir\Logs\CBS.log. For example,
> C:\Windows\Logs\CBS\CBS.log" I tried to view the details and here is what
> windows said: "Access denied!"
> Well, I thought I could live without seeing what the CBS.log has to say,
> after I rebooted and ran the SFC /scannow again I got the same message.
> me, that means I'll need to see what the CBS.log file says in order to
> the next step to resolve the corrupting file situation.
> So, how do I get around the "access denied", open the file, and then where
> should I to go to fix what has to be fixed?
> Please help.