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Printing from IE7 with Vista - Low integrity issue

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  #1 (permalink)  
Old 09-04-2008
Mratko
 

Posts: n/a
Printing from IE7 with Vista - Low integrity issue
Sir,

I am running Vista Ultimate 64 and am getting the error message: "Unable to
find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode eliminates
the issue. I have read many of the posts and have tried to run icacls (from
cmd rompt) and I get a "C:\temp\Low: Access is denied.
Successfully processed 0 files; Failed processing 1 files" msg. I have
also tried to run it from the run line and a ctrl+shift+enter. There the
window flashes very quickly but the error msg still appears after I turn
protected mode on. I have
turned off protected mode and do not have IE open when I run icacls. Your
input on this will be greatly appreciated.

Mike

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  #2 (permalink)  
Old 09-05-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
"Mratko" <Mratko@discussions.microsoft.com> wrote in message
news:9A157102-B8E8-4B9F-96DE-6A5FE312EDA2@microsoft.com...
> Sir,
>
> I am running Vista Ultimate 64 and am getting the error message: "Unable
> to
> find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode
> eliminates
> the issue. I have read many of the posts and have tried to run icacls
> (from
> cmd rompt) and I get a "C:\temp\Low: Access is denied.
> Successfully processed 0 files; Failed processing 1 files" msg. I have
> also tried to run it from the run line and a ctrl+shift+enter. There the
> window flashes very quickly but the error msg still appears after I turn
> protected mode on. I have
> turned off protected mode and do not have IE open when I run icacls. Your
> input on this will be greatly appreciated.
>
> Mike
>


Issue
========
When printing in IE7 on Vista SP1 with UAC enabled, the following error
message is received:

"Cannot find 'file:///c:/TEMP-S~1/Low/SXFJLS4I.htm'. Make sure the path
or Internet address is correct."

Cause
========
When UAC is enabled, IE7 is running under Protected Mode and can only write
to low integrity objects. The Temp\Low folder has incorrect integrity level
setting.

Resolution
========
Run the following command to set low integrity level on the Low folder:

icacls C:\Temp\Low /setintegritylevel (OI)(CI)low

[Source: Microsoft Online Partner Support]

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #3 (permalink)  
Old 09-05-2008
Don Varnau
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
Hi,
Are you sure about this path:
C:/TEMP/Low ?

This problem usually involves the Low folder at
[C:\Users\accountname\AppData\Local\Temp\Low]

Does a Low folder exist at C:/TEMP/Low ?
How about C:\Users\accountname\AppData\Local\Temp\Low ?

Don
[MS MVP- IE]

"Mratko" <Mratko@discussions.microsoft.com> wrote in message
news:9A157102-B8E8-4B9F-96DE-6A5FE312EDA2@microsoft.com...
> Sir,
>
> I am running Vista Ultimate 64 and am getting the error message: "Unable

to
> find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode

eliminates
> the issue. I have read many of the posts and have tried to run icacls

(from
> cmd rompt) and I get a "C:\temp\Low: Access is denied.
> Successfully processed 0 files; Failed processing 1 files" msg. I have
> also tried to run it from the run line and a ctrl+shift+enter. There the
> window flashes very quickly but the error msg still appears after I turn
> protected mode on. I have
> turned off protected mode and do not have IE open when I run icacls. Your
> input on this will be greatly appreciated.
>
> Mike


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  #4 (permalink)  
Old 09-05-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
PART ONE:

Issue
========
When printing in IE7 on Vista SP1 with UAC enabled, the following error
message is received:

"Cannot find 'file:///c:/TEMP-S~1/Low/SXFJLS4I.htm'. Make sure the path
or Internet address is correct."

Cause
========
When UAC is enabled, IE7 is running under Protected Mode and can only write
to low integrity objects. The Temp\Low folder has incorrect integrity level
setting.

Resolution
========
Run the following command to set low integrity level on the Low folder:

icacls C:\Temp\Low /setintegritylevel (OI)(CI)low

[Note the spaces; you can copy/paste the above line into the Run command
box]

[Source: Microsoft Online Partner Support]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

PART TWO (alternate):

Vista creates the necessary folders for printing by default in the %TEMP%
folder but many anti-virus applications (e.g., AVG) and third-party disk
cleaning tools mistakenly remove it.

To recreate the required Low Integrity folder:

• Browse to the Temp folder of your user account; e.g,.
C:\Users\Username\AppData\Local\Temp;

• Create a new folder named Low; e.g.,
C:\Users\Username\AppData\Local\Temp\Low

• Start | Run | type or copy/paste the following line (exactly as you see
it) into the Command box:

ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel
(OI)(CI)low

• Use the keyboard combination CTRL+SHIFT+ENTER to run the Command with
Administrator priviliges.

• You should see a message similar to the following:

processed file: C:\Users\Bill Castner\AppData\Local\Temp\Low
Successfully processed 1 files; Failed processing 0 files

• You should now be able to print with IE running in Protected Mode.

Detailed discussion of the above:
http://www.dslreports.com/forum/r204...nt-print-in-IE

[The above courtesy of MVP Bill Castner]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mratko wrote:
> Sir,
>
> I am running Vista Ultimate 64 and am getting the error message: "Unable
> to
> find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode
> eliminates the issue. I have read many of the posts and have tried to run
> icacls (from cmd rompt) and I get a "C:\temp\Low: Access is denied.
> Successfully processed 0 files; Failed processing 1 files" msg. I have
> also tried to run it from the run line and a ctrl+shift+enter. There the
> window flashes very quickly but the error msg still appears after I turn
> protected mode on. I have
> turned off protected mode and do not have IE open when I run icacls. Your
> input on this will be greatly appreciated.
>
> Mike


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  #5 (permalink)  
Old 09-06-2008
Mratko
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
Don,

That is the correct path. I changed my environment variables to c:\TEMP
(easier to find). I have verified that the folder/directory exists and have
deleted and created one to.

"Don Varnau" wrote:

> Hi,
> Are you sure about this path:
> C:/TEMP/Low ?
>
> This problem usually involves the Low folder at
> [C:\Users\accountname\AppData\Local\Temp\Low]
>
> Does a Low folder exist at C:/TEMP/Low ?
> How about C:\Users\accountname\AppData\Local\Temp\Low ?
>
> Don
> [MS MVP- IE]
>
> "Mratko" <Mratko@discussions.microsoft.com> wrote in message
> news:9A157102-B8E8-4B9F-96DE-6A5FE312EDA2@microsoft.com...
> > Sir,
> >
> > I am running Vista Ultimate 64 and am getting the error message: "Unable

> to
> > find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode

> eliminates
> > the issue. I have read many of the posts and have tried to run icacls

> (from
> > cmd rompt) and I get a "C:\temp\Low: Access is denied.
> > Successfully processed 0 files; Failed processing 1 files" msg. I have
> > also tried to run it from the run line and a ctrl+shift+enter. There the
> > window flashes very quickly but the error msg still appears after I turn
> > protected mode on. I have
> > turned off protected mode and do not have IE open when I run icacls. Your
> > input on this will be greatly appreciated.
> >
> > Mike

>
>

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  #6 (permalink)  
Old 09-09-2008
Mratko
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
Gentlemen,

Thank you for attempting to help me but I see that my issue has either
stumped you or is not of interest. For the public who might have the similar
problem, I am posting my solution:

The problem lies in the environment variable change. More specifically,
icacls will not (or cannot) for some reason, set the integrity level of
C:\Temp\Low to low. I changed the environment variables back to the default
and it worked well.

I do not know why icacls would not work on c:\temp\low and perhaps one day
we will find out why.

I change the enviroment variable for the temp and tmp setting to c:\temp
because I find that there are a large number and volume of files left in the
temp directory. I am in the habit of cleaning out the directory myself. I
found it a pain to have to dig through all the sub folders to get to it so
being old-school, I set the default for all users (on a personal laptop or
family computer) to C:\temp. One stop shopping for all your file cleaning
needs. For whatever reason, icacls does not like this and without being able
to set the integrity of the ..'\low subdirectory to low, you will not be able
to print (and who knows what else) from IE.

Thanks again for your help....

Mike

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Mratko" <Mratko@discussions.microsoft.com> wrote in message
> news:9A157102-B8E8-4B9F-96DE-6A5FE312EDA2@microsoft.com...
> > Sir,
> >
> > I am running Vista Ultimate 64 and am getting the error message: "Unable
> > to
> > find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode
> > eliminates
> > the issue. I have read many of the posts and have tried to run icacls
> > (from
> > cmd rompt) and I get a "C:\temp\Low: Access is denied.
> > Successfully processed 0 files; Failed processing 1 files" msg. I have
> > also tried to run it from the run line and a ctrl+shift+enter. There the
> > window flashes very quickly but the error msg still appears after I turn
> > protected mode on. I have
> > turned off protected mode and do not have IE open when I run icacls. Your
> > input on this will be greatly appreciated.
> >
> > Mike
> >

>
> Issue
> ========
> When printing in IE7 on Vista SP1 with UAC enabled, the following error
> message is received:
>
> "Cannot find 'file:///c:/TEMP-S~1/Low/SXFJLS4I.htm'. Make sure the path
> or Internet address is correct."
>
> Cause
> ========
> When UAC is enabled, IE7 is running under Protected Mode and can only write
> to low integrity objects. The Temp\Low folder has incorrect integrity level
> setting.
>
> Resolution
> ========
> Run the following command to set low integrity level on the Low folder:
>
> icacls C:\Temp\Low /setintegritylevel (OI)(CI)low
>
> [Source: Microsoft Online Partner Support]
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email
>
>

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  #7 (permalink)  
Old 09-10-2008
Gary Campbell - Vista Business Version
 

Posts: n/a
RE: Printing from IE7 with Vista - Low integrity issue
I had this problem, I had tmp and temp vars set to c:\temp.

The original Vista temp directory contains sub directories. Simply copy /
paste the structure from the orginal temp directory to the new temp directory.

Gary


"Mratko" wrote:

> Sir,
>
> I am running Vista Ultimate 64 and am getting the error message: "Unable to
> find "file:///C:/TEMP/Low/XXXXXXX.htm". Turing off protected mode eliminates
> the issue. I have read many of the posts and have tried to run icacls (from
> cmd rompt) and I get a "C:\temp\Low: Access is denied.
> Successfully processed 0 files; Failed processing 1 files" msg. I have
> also tried to run it from the run line and a ctrl+shift+enter. There the
> window flashes very quickly but the error msg still appears after I turn
> protected mode on. I have
> turned off protected mode and do not have IE open when I run icacls. Your
> input on this will be greatly appreciated.
>
> Mike
>

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  #8 (permalink)  
Old 10-16-2008
ianpkirk@yahoo.com
 

Posts: n/a
Re: Printing from IE7 with Vista - Low integrity issue
@ PA Bear

That's a very useful answer, thank you for posting it. I have had
the same problem recently on two Vista 64-bit machines. It looks like
Microsoft may have made a couple of mistakes with a recent Microsoft
Update.

As well as the printing problem, I found I was also unable to add to
my Favorites. It was the same problem: the wrong 'integrity level'
has been set for the Favorites folder. Using a similar icacls command
on that folder fixed this problem too.

Ian
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