"BellaRich" <BellaRich@discussions.microsoft.com> wrote in message
> Hello All I'm new here. Duh this is my first post. But I'm not new to
> online forums. I won't give my name until I get comfy here, but I wanted
> say "Hi All" and introduce myself before I jumped right into my prob.
> It's Hard to explain, but when I close the internet it closes ALL of my
> windows, gives me an error message (Looking for Problem) or something
> to that. Then it restarts itself. Anyone with the same problem??? And
> so How do I fix it. I've done Virus Scan, Spyware Scan galore to see if
> was somewhere in there but no luck. Hopefully you all can help me.
> The Magic Of Life Is Everywhere For Those Who Look ~Walt Disney
I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
How to use Reset Internet Explorer Settings (RIES):
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
Unexplained computer behavior may be caused by deceptive software.
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
Frank Saunders MS-MVP IE,OE/WM
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