IE7 and Cannot display webpage

Since updating IE7 with update KB953838 I cannot display a webpage. When I
do a diagnostic check it trots out that I am not connected to the Internet or
a cable is not connected I have done system restore which does the trick but
as soon as the update KB953838 is reInstalled on computor I cannot display a
webpge. I have again uninstalled the update but sooner or later it is going
to reinstall so what can I do?

Hi,
Your third-party firewall is probably causing this problem.
Look for these threads in this newsgroup:

Subject: IE7 Stopped working!
Date: Thu, 14 Aug 2008

Or, via Google Groups:
http://groups.google.com/group/micro...c8eaa672a149c5

and

Subject: In Vista SP1: IE7 cannot display any pages, but network is OK
Date: Sat, 16 Aug 2008

http://groups.google.com/group/micro...158c53e42005a3

Hope this helps,
Don
[MS MVP- IE]

"hingerton" <hingerton@discussions.microsoft.com> wrote in message
news7417883-2BA4-454C-8B52-BB89CDCC4EC3@microsoft.com...
> Since updating IE7 with update KB953838 I cannot display a webpage. When
I
> do a diagnostic check it trots out that I am not connected to the Internet
or
> a cable is not connected I have done system restore which does the trick
but
> as soon as the update KB953838 is reInstalled on computor I cannot display
a
> webpge. I have again uninstalled the update but sooner or later it is
going
> to reinstall so what can I do?

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

**Vista: Uninstall "Security Update for Windows Internet Explorer 7
(KB953838)" via Control Panel | Security | Windows Update | View installed
updates and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered (i.e., KB953838). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.

**Vista: Run Windows Update manually and install any Important updates
offered (i.e., KB953838). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.

=> If you're running Kaspersky Internet Security, see OP's last post this
current thread:
http://groups.google.com/group/micro...37755e33e190da

=====================================

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

LOOK! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


hingerton wrote:
> Since updating IE7 with update KB953838 I cannot display a webpage. When
> I
> do a diagnostic check it trots out that I am not connected to the Internet
> or a cable is not connected I have done system restore which does the
> trick
> but as soon as the update KB953838 is reInstalled on computor I cannot
> display a webpge. I have again uninstalled the update but sooner or
> later
> it is going to reinstall so what can I do?

Hi thank you both the third-party firewall was the problem, I have installed
the updates and IE7 is working normaly again
regards Howard

"hingerton" wrote:

> Since updating IE7 with update KB953838 I cannot display a webpage. When I
> do a diagnostic check it trots out that I am not connected to the Internet or
> a cable is not connected I have done system restore which does the trick but
> as soon as the update KB953838 is reInstalled on computor I cannot display a
> webpge. I have again uninstalled the update but sooner or later it is going
> to reinstall so what can I do?