Start IE without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, an add-on is causing the problem.
for troubleshooting information.
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
- - -
Make sure that McAfee is not loading at startup, from within the program
settings or from Start> Run> MSCONFIG> Startup. Restart. Turn on the Windows
Firewall from Control Panel> Windows Firewall and see if McAfee is causing
the problem by blocking User Agent information.
Is another third-party program causing the problem?
936214- How to troubleshoot compatibility problems that affect IE7 in
(Also applies to XP)
Hope this helps,
[MS MVP- IE]
"Phil" <Phil@discussions.microsoft.com> wrote in message
> When running Windows Update I get the following:
> "Thank you for your interest in obtaining updates from our site.
> To use this site, you must be running Microsoft Internet Explorer 5 or
> To upgrade to the latest version of the browser, go to the Internet
> Downloads website."
> My IE is actually version 7.0.5730.13. I have tried uninstalling and
> reinstalling and pausing (McAfee) firewall and resetting my (o2) router
> stll the same error message