RE: IE 'Save Image As' Bitmap - Actual Problem Identified

I've had the same problem of unable to save as jpegs, any chance of writing a
idots guide on how to setup IE 7 so it's able to save in anything but bitmap.
thanks

"Greg Steirer" wrote:

> I have been battling the 'Save Image As' Untitled.bmp with a specific site
> that I run. I have looked up info on this problem but came up with the same
> thing - "clear your IE cache" which typically doesn't work with IE 6.0 or
> 7.0. The curious thing is that it was only happening on one of our sites; I
> could visit one site and save images properly, but this one site had the
> problem.
>
> After much review, I found that the difference was a setting in IIS under
> the HTTP Headers tab. I was using the 'enable content expiration' feature
> and the setting was checked to 'expire immediately'. I unchecked it,
> restarted the website and VOILA, I could save all the images properly from
> within IE 6 or IE 7. I tried to reproduce the problem, so I went back into
> IIS, I checked 'enable content expiration', and selected 'expire immediately'
> and bingo, the Untitled.bmp problem appears. I tinkered with the setting and
> set it to 'expire after 1 minute' and this allows for the images to still
> save properly.
>
> So there you have it. I have not seen this mentioned anywhere, and to my
> knowledge, Microsoft has not made this correlation. What this means is that
> IE is interpreting this setting through the HTTP header and it is causing the
> 'save image as' problem because of some malfunction in IE. Other web servers
> can pass this info with the HTTP header, so IIS is not the only contributor
> to the problem. If anyone out there has something to contribute to this
> important discovery, please chime in. Someone from MS, please review this
> post and see if it can be validated as being accurate.
>
> --
> Best Regards, Greg Steirer
>
> -------------------------------
> Greg Steirer
> President
> (951) 278-0800 x7000
>
> Son Integration, Inc.
> IT Solutions for Your Business
> www.sonint.com
>
> SmartRabbit
> Multiply Your Business
> www.smartrabbit.com
>
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/communities...orer. general

Delete your Temporary Internet Files.

colin2546 wrote:
> I've had the same problem of unable to save as jpegs, any chance of
> writing
> a idots guide on how to setup IE 7 so it's able to save in anything but
> bitmap. thanks
>
> "Greg Steirer" wrote:
>
>> I have been battling the 'Save Image As' Untitled.bmp with a specific
>> site
>> that I run. I have looked up info on this problem but came up with the
>> same thing - "clear your IE cache" which typically doesn't work with IE
>> 6.0 or
>> 7.0. The curious thing is that it was only happening on one of our
>> sites;
>> I could visit one site and save images properly, but this one site had
>> the
>> problem.
>>
>> After much review, I found that the difference was a setting in IIS under
>> the HTTP Headers tab. I was using the 'enable content expiration'
>> feature
>> and the setting was checked to 'expire immediately'. I unchecked it,
>> restarted the website and VOILA, I could save all the images properly
>> from
>> within IE 6 or IE 7. I tried to reproduce the problem, so I went back
>> into
>> IIS, I checked 'enable content expiration', and selected 'expire
>> immediately' and bingo, the Untitled.bmp problem appears. I tinkered
>> with
>> the setting and set it to 'expire after 1 minute' and this allows for the
>> images to still save properly.
>>
>> So there you have it. I have not seen this mentioned anywhere, and to my
>> knowledge, Microsoft has not made this correlation. What this means is
>> that IE is interpreting this setting through the HTTP header and it is
>> causing the 'save image as' problem because of some malfunction in IE.
>> Other web servers can pass this info with the HTTP header, so IIS is not
>> the only contributor to the problem. If anyone out there has something
>> to
>> contribute to this important discovery, please chime in. Someone from
>> MS,
>> please review this post and see if it can be validated as being accurate.
>>
>> --
>> Best Regards, Greg Steirer
>>
>> -------------------------------
>> Greg Steirer
>> President
>> (951) 278-0800 x7000
>>
>> Son Integration, Inc.
>> IT Solutions for Your Business
>> www.sonint.com
>>
>> SmartRabbit
>> Multiply Your Business
>> www.smartrabbit.com
>>
>>
>> ----------------
>> This post is a suggestion for Microsoft, and Microsoft responds to the
>> suggestions with the most votes. To vote for this suggestion, click the
>> "I
>> Agree" button in the message pane. If you do not see the button, follow
>> this link to open the suggestion in the Microsoft Web-based Newsreader
>> and
>> then click "I Agree" in the message pane.
>>
>> http://www.microsoft.com/communities...orer. general