> ...I upgraded a few months ago to install some updates for Windows or
> office. It did not respond then and I gave up.
1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:
Right-click on the blue IE desktop icon and select Start without Add-ons; or
Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode:
2. Does the problem persist if you Reset IE7 Settings (RIES)?
<= Read before using!
3. If you uninstall (a) IE7 *exactly* per the link below (which
automatically returns you to IE6), (b) all toolbars and (c) all third-party
Windows Themes (including Window Blinds) and do NOT reinstall IE7, does this
behavior persist? If it does, do NOT reinstall IE7.
[Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot
uninstall via Add/Remove Programs!]
IE7 (Un)Installation and Anti-Malware Applications:
4. Required reading IMHO before reinstalling IE7:
Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
I strongly recommend using
installation source, not Automatic/Windows Update.
Direct Download link:
Tip: Save the installer to your desktop, do not Run it.
5. Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.
IMPORTANT! => IE and Windows XP Service Pack 3
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Windows XP and IE 7
> I have XP SP 2 and I downloaded IE 7. I have not used my IE in a few
> and I upgraded a few months ago to install some updates for Windows or
> office. It did not respond then and I gave up. Now I have a new monitor
> that needs to log on solely by IE. I cannot install my monitor software
> because of this problem.
> I uninstalled the software and reinstalled it a few times, but it still
> comes up with a message saying I cannot get onto the internet. The
> diagnostic says everything is fine and I am on with Mozzilla.
> "PA Bear [MS MVP]" wrote:
>> Full Windows version? Current IE version?
>> Sammy wrote:
>>> I use Mozilla/Firefox for internet service. I cannot update things
>>> IE. I installed a new version of IE and it will not connect. I can use
>>> internet fine with Firefox. I have done the diagnostic for IE and it
>>> it is fine. No pages will load and keeps saying there is no connection.