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IE7 crashes when openiong

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 07-26-2008
kah
 

Posts: n/a
IE7 crashes when openiong
Running windows xp home with IE7. Every time I attempt to open IE a window
opens saying that internet explorer has encountered a problem and must close.
I have ran virus scans as well as adware/spyware scans and the machine is
clean. I have downloaded the IE7 setup on another machine and run it on the
one effected and the problem persists. It will not allow me to setup IE6
with the current version installed, but in Add/Remove programs there is no
option to uninstall IE7. Any help would be appreciated. Thanks.
--
kah
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  #2 (permalink)  
Old 07-26-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: IE7 crashes when openiong
> ...in Add/Remove programs
> there is no option to uninstall IE7


You may be looking at a "wipe 'n reload" here, kah.

===============================

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


kah wrote:
> Running windows xp home with IE7. Every time I attempt to open IE a
> window
> opens saying that internet explorer has encountered a problem and must
> close. I have ran virus scans as well as adware/spyware scans and the
> machine is clean. I have downloaded the IE7 setup on another machine and
> run it on the one effected and the problem persists. It will not allow me
> to setup IE6 with the current version installed, but in Add/Remove
> programs
> there is no option to uninstall IE7. Any help would be appreciated.
> Thanks.


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