boxes to enter username and password don't show

I am running IE7 with Windows Home Basic. About two weeks ago, on certain
web sites--aol.com and my employer's portal--the boxes for entering my
username and password don't appear, so I can't log in. My antivirus and
malware protection is up to date, and I tried the Windows diagnositcs running
in safe mode with startup items, system items, and add-ons disabled. I also
tried the clean boot approach. The problem occurs even with the items
disabled. Has anyone else encountered this problem?

Hi,
Is a pop-up window being blocked? Is the IE7 pop-up blocker off?

If you have third-party toolbars with a pop-up blocking feature (Google,
Yahoo, etc) try uninstalling them instead of just disabling them. The Yahoo
toolbar has been known to block pop-ups even when disabled.

Next, with the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall browser add-ons, work through this
article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

Hope this helps,
Don
[MS MVP- IE]

"bneuhausen" <bneuhausen@discussions.microsoft.com> wrote in message
news:09ACED66-088A-49BD-9F18-C70F1749D91B@microsoft.com...
> I am running IE7 with Windows Home Basic. About two weeks ago, on certain
> web sites--aol.com and my employer's portal--the boxes for entering my
> username and password don't appear, so I can't log in. My antivirus and
> malware protection is up to date, and I tried the Windows diagnositcs
running
> in safe mode with startup items, system items, and add-ons disabled. I
also
> tried the clean boot approach. The problem occurs even with the items
> disabled. Has anyone else encountered this problem?

I have no third party pop-up blockers, and I have already worked through the
article and tried all the "optimizing" steps.

"Don Varnau" wrote:

> Hi,
> Is a pop-up window being blocked? Is the IE7 pop-up blocker off?
>
> If you have third-party toolbars with a pop-up blocking feature (Google,
> Yahoo, etc) try uninstalling them instead of just disabling them. The Yahoo
> toolbar has been known to block pop-ups even when disabled.
>
> Next, with the warning that a reset will delete autocomplete data, such as
> passwords and you will have to reinstall browser add-ons, work through this
> article:
> 936213- How to optimize or reset Internet Explorer 7:
> http://support.microsoft.com/kb/936213/en-us
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "bneuhausen" <bneuhausen@discussions.microsoft.com> wrote in message
> news:09ACED66-088A-49BD-9F18-C70F1749D91B@microsoft.com...
> > I am running IE7 with Windows Home Basic. About two weeks ago, on certain
> > web sites--aol.com and my employer's portal--the boxes for entering my
> > username and password don't appear, so I can't log in. My antivirus and
> > malware protection is up to date, and I tried the Windows diagnositcs
> running
> > in safe mode with startup items, system items, and add-ons disabled. I
> also
> > tried the clean boot approach. The problem occurs even with the items
> > disabled. Has anyone else encountered this problem?
>
>

Hi,
Try placing the sites in the Trusted Sites zone.
Are you running a Norton security suite/firewall?

Don
[MS MVP- IE]

"bneuhausen" <bneuhausen@discussions.microsoft.com> wrote in message
news:15DEFC65-DBBA-4A94-BC85-29E6387CF9C2@microsoft.com...
> I have no third party pop-up blockers, and I have already worked through
the
> article and tried all the "optimizing" steps.

> "Don Varnau" wrote:
>
> > Hi,
> > Is a pop-up window being blocked? Is the IE7 pop-up blocker off?
> >
> > If you have third-party toolbars with a pop-up blocking feature (Google,
> > Yahoo, etc) try uninstalling them instead of just disabling them. The
Yahoo
> > toolbar has been known to block pop-ups even when disabled.
> >
> > Next, with the warning that a reset will delete autocomplete data, such
as
> > passwords and you will have to reinstall browser add-ons, work through
this
> > article:
> > 936213- How to optimize or reset Internet Explorer 7:
> > http://support.microsoft.com/kb/936213/en-us

> > "bneuhausen" <bneuhausen@discussions.microsoft.com> wrote in message
> > news:09ACED66-088A-49BD-9F18-C70F1749D91B@microsoft.com...
> > > I am running IE7 with Windows Home Basic. About two weeks ago, on
certain
> > > web sites--aol.com and my employer's portal--the boxes for entering my
> > > username and password don't appear, so I can't log in. My antivirus
and
> > > malware protection is up to date, and I tried the Windows diagnositcs
> > running
> > > in safe mode with startup items, system items, and add-ons disabled. I
> > also
> > > tried the clean boot approach. The problem occurs even with the items
> > > disabled. Has anyone else encountered this problem?