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no me deja instalar actualizaciones de windows ni software

microsoft.public.es.windowsvista






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  #1 (permalink)  
Old 08-09-2009
Julia
 

Posts: n/a
no me deja instalar actualizaciones de windows ni software
Hola

Tengo windows vista home basic
Mi problema es que no me permite instalar ningun software
algunos de los q intente instalar son: nero, corel, avg antivirus
Ademas tampoco me deja instalar las actualizaciones de windows
(me manda el error 80073712)

Pero ya antes habia instalado software sin problemas
¿alguna sugerencia?

gracias
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  #2 (permalink)  
Old 08-09-2009
Daniel Martín [MVP Windows]
 

Posts: n/a
Re: no me deja instalar actualizaciones de windows ni software
Hola, Julia:

El error 0x80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT) quiere decir que el
almacén de componentes de tu sistema está corrupto. Ejecuta esta herramienta
y a continuación deja por aqu* el contenido del fichero
C:\Windows\Logs\CBS\CheckSUR.log.

Descripción de la herramienta System Update Readiness para Windows Vista,
Windows Server 2008, Windows Server 2008 R2 Release Candidate y Windows 7
Release Candidate
http://support.microsoft.com/kb/947821/es

--
Un saludo,
Daniel Mart*n | mardani29@yahoo.es | http://winvista.mvps.org
Microsoft MVP Windows Desktop Experience

Para saber algo más sobre Windows visita http://msmvps.com/blogs/dmartin/ o
http://rinconwindows.blogspot.com.

"Julia" <Julia@discussions.microsoft.com> wrote in message
news:66F06A39-F3FA-47D4-9EF0-2D4884AA85A1@microsoft.com...
> Hola
>
> Tengo windows vista home basic
> Mi problema es que no me permite instalar ningun software
> algunos de los q intente instalar son: nero, corel, avg antivirus
> Ademas tampoco me deja instalar las actualizaciones de windows
> (me manda el error 80073712)
>
> Pero ya antes habia instalado software sin problemas
> ¿alguna sugerencia?
>
> gracias


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