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Reinicio Constante de WV Home Premium

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Old 07-30-2009
 

Join Date: Jul 2009
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Reinicio Constante de WV Home Premium
Hola,

Mi laptop se reinicia, saliendome una pantalla azul (creo que se debe al volcado de la memoria fisica) cada 5 minutos sin que ejecute ningun programa.

Luego de que se reinicia automaticamente me sale este mensaje:

Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: shtavuh.exe
Versión de la aplicación: 0.0.0.0
Marca de tiempo de la aplicación: 4a6d842c
Nombre del módulo con errores: shtavuh.exe
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 4a6d842c
Código de excepción: c0000005
Desplazamiento de excepción: 0000682d
Versión del sistema operativo: 6.0.6000.2.0.0.768.3
Id. de configuración regional: 10250
Información adicional 1: 8d13
Información adicional 2: cdca9b1d21d12b77d84f02df48e34311
Información adicional 3: 8d13
Información adicional 4: cdca9b1d21d12b77d84f02df48e34311

Lea nuestra declaración de privacidad:
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SO: Windows Vista Home Premium
Memoria Ram: 1024 MB
Disco: 120 GB

Que tipo de aplicacion es el shtavuh.exe ya que en internet no aparece

Solo cuando la inicio en modo a prueba de fallos no se reinicia.

Será problema de hardware? tendre que comprarle otra memoria.... o reinstalando el W Vista se solucione.

Gracias desde ya por la ayuda
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