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was ich gefunden habe
Posts 3
Re: WindowsUpdate_80073712
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I have had this error come up twice in the last 6 months. Generally, the error appears as a result of a corrupt file within windows. Last July, I contacted Microsoft support with no success until one support person provided the following:
In order to troubleshoot this update issue, please try to perform the following steps:
System File Check:
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I suggest we try the steps below to check the system files. This step will check and replace the corrupt system files.
1. Click Start, please type CMD (without quotation marks) in the Start Search bar and right click on the cmd.exe choose Run as administrator
2. The CMD command prompt windows will appear
3. Please type the following command and press Enter
SFC /Scannow
Note: System will take some time to scan for the system.
4. After scanning, please restart the computer and then check if this problem still persists.
Also, please help collect the CBS log after performing the System File Check
The result of my system file check showed several corrupt files which could only be fixed by running an in place Vista Upgrade. In other words, re-installing Vista over itself. This took a couple of hours but it worked!!
I had the same problem last week. Ran the system file checker, received the corrupt file response and re-installed windows without a hitch. BTW, the re-install will not affect your currently installed programs. Let me know if you need further info.
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