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High CPU usage for one user in Vista

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Old 10-31-2008
 

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High CPU usage for one user in Vista
I run a small computer repair business and encountered an issue with a customer that has 4 users on a single computer running Vista Home Premium. It is a new HP with a dual core processor(sorry no specs) with 2GB ram installed. One of the users has an issue with IE crashing when closing that I think I have solved. I also notice it maxes out the CPU usage with only IE running at 100% and normal operating CPU is 56-60 %. There are several processes running behind the scenes. Any ideas what to look for first would be great. I have not run hijack this yet to check for malware.

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