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Message stuck in outbox

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Old 07-22-2008
 

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Message stuck in outbox
I have a large attachment and email stuck in my outbox and cannot delete it. My internet provider, Microsoft anf HP are not interested in helping me! I have read the info on the blogs here but how do I know which version of Vista I have 32 or 64 bit to be able to download anything to fix the problem. Mine is the in store downloaded Windows vista home premium version, can anyone help. I would really like to be able to send emails again and have been frustrated at the lack of support from the various companies! I am not a computer expert!
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