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815 error message

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Old 10-28-2009
 

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815 error message
i cannot connect to internet,it is showing 815 error message.how to solve this pblm?
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Old 11-24-2009
 

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Re: 815 error message
Regarding the error code 815, I suggest contacting ISP to confirm if the username and password is correct.

If the connection can be established by using other device/system, please create a new administrator account on the Windows Vista machine to troubleshoot the issue:

1. Click Start, type user account, and click the User Accounts control panel.

2. In the User Account control panel, click Manager another account.

3. Click Create a new account, type an account name, select Administrator, and then click Create Account.

4. Logoff and logon with the new account and establish the connection to check if the issue persists.
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