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Old 10-23-2009
 

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Wired Connection Local Only
Hi,

I am running Vista Home Premium using a Belkin router. The laptop is new and still under warranty but I'm having no luck with Gateway support. I can connect to the internet via my wireless connection but not through wired. Therefore I cannot make changes to my router. My network and sharing center says Identifying network and then comes up with local only. It can't access the internet via the router or directly through the cable modem. I know it's not the modem as I have great access wirelessly and like I said direct through the modem doesn't work either. I have tried updating the driver for my Ethernet adapter. That was Gateway's great help. That didn't work. It worked fine one day and then just quit.

Everything I have found on the net appears to be more the reverse with the wireless not working but the wired ok I thought maybe it was a hardware malfunction but I don't see any reason for it to just quit working so abruptlly for no reason. Any suggestions on what I can try? Please don't get overly technical in your jargon. I'm pretty good at fixing computer issues working my way through instructions but don't really have technical knowledge. Thanks!
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