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  #1 (permalink)  
Old 05-18-2009
 

Join Date: May 2009
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phone numbers disappear
Hi
The contact numbers (phone and fax) on all website I open appear for a second and then disappear completely. I tried the suggestion to tick off the "callto link to the web" in the Skype options tab but the problem remains the same. Please help!
Nathalie
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Old 05-19-2009
 

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Re: phone numbers disappear
since my post I asked skype if they knew what could be done as it seemed the problem is coming from them and here is what they told me to do:

First please try to disable plugin directly from your browser.
1. Open your web browser
2. On the toolbar you should see the Skype Add-on/extension icon.
3. Click on the icon to turn it off.

In Internet Explorer please go "Tools" > "Manage add-ons" > "Enable or
disable add-ons" > "Skype" > "Disable".

If previous steps did not help you to solve the issue, then reinstall
Skype as follows:

1. Uninstall Skype from:
Start > Settings > Control Panel > "Add or Remove Programs" (for Vista
users, Start > Settings > Control Panel > ?Programs and Features?).
2. Search for "Skype" and remove/uninstall it.
3. Download Skype from http://www.skype.com/go/download

Important: Once you start the installation process, click the "Options"
button on the installation window and untick the following two check
boxes:
- Install Skype extension for Mozilla Firefox
- Install Skype add-on for Internet Explorer

And proceed with the installation as usually.


It solved the problem, the numbers stay on the web pages.
I hope this will be of use to members with similar problem in the future!
Nathalie
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