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  #1 (permalink)  
Old 09-26-2011
 

Join Date: Sep 2011
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Printer error
Hi I have Vista 64 with a HP b210 wireless all-in one printer.
It has been working fine.
Now when I try to print a document on the main PC I get "Error Printing " coming up in the status column when I open the active printer box.
The printer will do a test print from its own diagnostc panel on the printer and it prints fine from a laptop.
I can't aquire from the scanner either. Haven't uninstalled and reinstalled the HP drivers yet but I did a system restore but that didn't cure the problem.
Can't be totally sure but I feel that this is a Vista problem rather than a HP problem. I would be grateful for any ideas where to start.
Regards
Don
Bristol UK.
Printer works fine when the usb connection is used. Looks like it might be wireless drivers after all.

Last edited by DonV : 09-27-2011 at 08:31. Reason: update
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Old 10-12-2011
 

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Re: Printer error
Spent an hour with HP tech support.
HP driver still cannot find the printer.
Printer still worked over the wireless network fron laptop.
Went to Control Panel after HP gave up and "Add Printer"
Windows found its own driver - Apollo P-1200.
It found the printer over the BT home hub network and now the printer works fine wirelessly. Albeit without the HP drivers.
Don.
Just noticed that the scanner cannot be seen though.

Last edited by DonV : 10-12-2011 at 16:42.
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Old 07-10-2012
 

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Re: Printer error
Whenever there is some problem with the printer, you will get an error, which may be in numeric or text form. Each number or text refers to a distinct problem.
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Old 02-17-2013
Podderjka
 

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Re: Printer error
Thank you*informed me.
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