Printer "Issues"

[vistafrustrated]

Bare with me on this as my 'issue' keeps expanding.
First I hope I've selected the correct category to post this thread. I am not very computer savvy. I know just enough to get into trouble.
Here's the situation: Initially I got a print job stuck in my print queue. In my efforts of trying to fix it, it appears I keep going around in circles. I am unable to uninstall the computer because there is a print job stuck in the spool.

Since then I've accidently uninstalled a different computer, but have been able to reinstall it again. It is currently set up as my default printer. My problem is two-fold: How do I get the stuck print job out of the spool of my original printer (HP Deskjet D1560) and how do I reset the same printer to default (as right clicking on "Set as default" is not working)?

I'll need explicit detailed instructions please.

[Johndoe234]

I love to give solution for the first part your query.

The solution is to clear the print queue manually. This is done on the computer to which the printer is connected.

Turn off your printer.

Right click Computer (in the Windows 7 Start Menu) or My Computer (on your desktop), and click Manage.

In the resulting dialog, expand Services and Applications, then click on Services. Scroll down the resulting list to find Print Spooler.

Right click on Print Spooler and click on Properties.

Click on Stop to stop the print spooler. (You can leave this dialog open.)

Now, use Windows Explorer to navigate to the folder c:\Windows\System32\spool\PRINTERS. A quick way to do this is to click on Start then Run and then enter "c:\Windows\System32\spool\PRINTERS" as the item to run.

Delete the contents of this folder.

Back at the Printer Spooler Properties dialog, click on Start.

Turn your printer back on.


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